Embedded Regional Crisis Manager

We are looking for an Embedded Regional Crisis Manager (RCM) to join a global tech client. You will deliver, enhance, and scale crisis management capabilities across the client’s operations.The RCM will act as a trusted advisor and crisis response lead within the client’s organization, helping to protect people, assets, and operations during critical events. The role requires deep subject-matter expertise in natural disaster preparedness, crisis leadership, and a global perspective on risk management.The RCM will work closely with cross-functional stakeholders from security, business continuity, communications, and executive leadership, ensuring a high level of preparedness and resilience tailored to the fast-paced, innovative environment of a global tech enterprise. The position also involves domestic and international travel up to 50% of the time.This is a full-time, on-site role based in the client’s Austin office, with flexibility for some remote work based on workload and priorities. The RCM team also operates a weekend "on-call” rotation, meaning occasional weekend work with time off in lieu. The position also involves domestic and international travel up to 50% of the time.Essential Functions / ResponsibilitiesCreate and implement crisis management plans and procedures tailored to Geo, considering local regulations, cultural sensitivities, and geopolitical considerationsIdentify potential risks and vulnerabilities specific to Geo and conduct risk assessments to proactively address and mitigate them. This includes assessing political, economic, environmental, and social factors that could impact the organizationCollaborate with relevant departments and stakeholders to develop comprehensive emergency response plans, including communication protocols, incident management structures, and resource allocation strategiesDevelop and execute effective crisis communication strategies for Geo, ensuring consistent messaging, timely updates, coordination with internal and external stakeholders, such as employees, customers, media outlets, government agencies, and regulatory bodiesEstablish and maintain relationships with key stakeholders in Geo, including government officials, local authorities, industry associations, and community leadersAct as the primary point of contact during crisis situations and maintain regular communication to ensure a coordinated responseConduct training sessions and workshops to enhance employees' crisis management capabilities across geos. This includes training on emergency procedures, crisis communication, and post-incident evaluationLead or participate in the response to critical incidents, coordinating resources, making strategic decisions, and ensuring effective resolution.Conduct post-incident evaluations to identify lessons learned and develop improvement plansOther duties as assignedKnowledge, Skills, and AbilitiesSignificant experience in crisis management, preferably in a multinational organizationFamiliarity with crisis management frameworks, best practices, and industry standardsIn-depth understanding of the political, economic, cultural, and social dynamics of Geo. Awareness of geopolitical risks, regional regulations, and industry-specific challengesExcellent verbal and written communication skills, with the ability to effectively convey complex information and instructions during crisis situations. Experience in crisis communication, media relations, training facilitation, and public speaking is desirableStrong leadership skills to coordinate cross-functional teams and stakeholders during emergencies. The ability to work collaboratively, build consensus, and manage conflicts effectivelyStrong analytical and problem-solving skills to assess risks, evaluate situations, and make informed decisions under pressure. The ability to anticipate and address potential crises before they escalateA flexible and resilient mindset to navigate uncertain and challenging situations. The ability to remain composed, maintain composure, and inspire confidence during high-stress situations