Help Desk Technician

Help Desk Technician

25 Sep 2024
Texas, Austin, 78701 Austin USA

Help Desk Technician

Vacancy expired!



Help Desk Technician Onsite in Austin, TX

Job Description:

This position is for someone with help desk knowledge and hardware and software support experience. Will work with senior IT staff to support approximately 200 users to resolve technical issues, support IT operational tasks, and perform other duties as assigned.






Minimum Requirements:
Candidates that do not meet or exceed the

minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.




Years

Required/

Preferred

Experience


2
Required

General Skills: Windows 10 Administration, Connecting to wireless and wired networks, Updating drivers, Installing software, Group Policy Knowledge, Active Directory Administration, Customer Service Skills (verbal and written).


2
Required
Knowledge of hardware components, Office knowledge, ability to manage support tickets.


2
Required

Experience: Password Reset/VPN, Hardware/Computer Moves, Reimage Laptops, SharePoint User Access Administration, Create guest accounts in Azure, O365 User Administration, Outlook Administration (profiles, settings, signatures, archives).


2
Required

Experience: Cell Phone Procurement, iOS/Android troubleshooting, Facilitate vendor warrant repairs/visits, Replace basic hardware (hard drive/memory), Printer management (paper, toner, service calls), AD user account management.


2
Required

Experience: Network port patching/activation, Inventory Management.






Digital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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Job Details

  • ID
    JC45985796
  • State
  • City
  • Job type
    Permanent
  • Salary
    $19.00 - $23.00 per hour
  • Hiring Company
    Digital Intelligence Systems, LLC
  • Date
    2022-09-23
  • Deadline
    2022-11-21
  • Category

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