Legal Operations- Lead Business Analyst ( Legal matter management, e-Billing)
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Legal Operations- Lead Business Analyst ( Legal matter management, e-Billing) Contract : 12 Months Location : Austin TX ( Onsite) Good Business Analyst must have experience on IT solution for Legal Operations, Legal matter management, eBilling, invoicing, vendor(Timekeeper) onboarding etc Executed & lead any digital transformation project for legal domain. TeamConnect – Tools highly preferred Additional Comments: Key responsibility
Collaborate with Legal business team to gather requirements.
Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
Document requirements by creating use cases, user stories, Business Requirement Document (BRD), class diagram, Entity-Relationship (ER) diagram, and sequence diagrams.
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Gather and analyze technical and functional information from various sources to document new or changing product functionality
Assist with project management for selected projects. Update Wrike tasks and generate weekly and monthly reports for management.
Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience.
Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
Test both the product and its documentation for accuracy and consistency.
Test business processes and recommend improvements
Skills and Qualifications
Bachelor’s degree in relevant technical field.
5-6 years industry experience of legal domain knowledge especially with TeamConnect platform
4-5 year of experience in eBilling and Matter management
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Preferred Qualifications
Proven ability to handle multiple projects simultaneously, with an eye for prioritization
Firm understanding of the systems development life cycle (SDLC)
Previous software development experience
Certification through the Society for Technical Communicators
Experience using XML tools to create documentation
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.