DESCRIPTION OF SERVICES The Candidate will perform highly advanced product management, requirement gathering, requirements writing as part of agile project team(s) with direction and guidance from the Project Management Office and Applications Services Management. The Candidate must have a strong comprehension of what the customer is trying to achieve and develop a pipeline to translate that information to create the prioritized product backlog for the development team using an Agile/Scrum methodology. This position entails a candidate that is very organized and possesses analytical thinking with strong communication skills as they will need to see through the eyes of the customer but fluently speak the language of technology. The primary goal of the Candidate will be to drive the customers product vision into reality with the help of the project team. CPA will require the Candidate to work on the following initiatives and will perform advanced product management tasks such as:
Turn a product vision into an applicable strategy that can be supported by business and IT management
Evaluate, analyze, and understand the voice of the customer through a variety of data sources
Partner with business SMEs and agile product teams to gather requirements and build product roadmaps that will be incorporated into the broader agency product portfolio plan
Participate in research to identify new opportunities for new and existing features and functionalities
Create product backlog with Themes, Epics, User stories
Accept work built by scrum teams and determines if product is shippable
Attend regular sprint ceremonies and collaborates with the development team(s)
Participate in all phases of SDLC, including release planning, analysis & design, user story writing/prioritization and software development/testing.
Perform acceptance testing of the user stories developed
Provide guidance and knowledge sharing to existing development staff.
OTHER SPECIAL REQUIREMENTS Candidate Skills and Qualifications: Must be able to:
work with Business Customers, Section Managers, Project Managers, Business Analysts and Subject Matter Experts (SMEs) in a professional and collaborative manner to define strategies and implementation approaches.
lead requirements discovery, solution design, user story writing, feature development, and user acceptance testing
work with cross functional teams to ensure alignment on prioritization and feature development while staying in the boundaries of our architectural footprint, accessibility standards and security protocols.
partner with the scrum master, project manager, section managers and executive teams to identify key capabilities needed as well as identifying potential issues
work with IT project team to manage the backlog ensuring that deliverables are met timely and meets customer expectations
analyze application performance for health and improvement
Must have:
strong written, verbal, and interpersonal communication skills.
knowledge of software development methodologies Agile and Scrum
problem-solving skills and ability to multi-task with readiness to put in extra efforts when necessary
Must perform related work as assigned
Work Hours:Candidate must be available to work 8 to 5 Central Standard Time Alternative work hours must be pre-approved by the Direct Supervisor Onsite Requirement: Candidate will be working remotely since most contractors are teleworking. Onsite work will be very limited and must be pre-approved by the Direct Supervisor Support Requirement: Candidate may be required to provide support to an on-call programmer.
Background Check: Proof/Receipt that a finger-print based background check has been performed and passed Picture ID (Government): Copy of a state Driver’s License/ID Card or US Government photo id.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 7 Required Experience with application development as an agile/scrum product owner/manager 7 Required Experience with customer focused user experience design 5 Required Experience with Agile development experience with Scrum, Kanban 5 Required Experience with writing acceptance criteria-based user stories 5 Required Experience with analytical thought process to aid with prioritization and negotiation 5 Required Experience with highly complex application security requirements 5 Required Experience with organizing user acceptance testing per sprint and end to end 4 Required Experience with story mapping 4 Required Experience with business process mapping 4 Required Experience with Atlassian Jira and Atlassian Confluence 4 Required Experience with completing system documentation 3 Required Proficient with the Microsoft Office products, including Outlook, Project, and Visio 3 Required Proficient with common collaboration products such as Microsoft Teams, SharePoint, Cisco WebEx 1 Required CSPO - Certified Scrum Product Owner certification 5 Preferred Experience working with enterprise software solutions as a developer 3 Preferred Experience working with enterprise architectural design 2 Preferred Public sector experience (Federal, State or Local Government) 2 Preferred Experience with 508 Compliance/Web Accessibility 2 Preferred Experience with Information Security Office Compliance 2 Preferred Experience with department, company, or agency agile transformation 1 Preferred Experience with Service Now ticketing and workflow automation platform
