Vacancy expired!
Founded in 1990 by a formerly homeless young woman, Green Doors' mission is to transform live and communities in Central Texas. Green Doors accomplishes this by creating affordable, safe, quality housing; providing residents with access to supportive services; and educating about, and advocating for, individuals and families struggling with homelessness and at-risk for homelessness.
Green Doors’ programmatic activity is broken out into three areas: 1) Housing; 2) Homeless Prevention Services; and 3) Education/Advocacy. Green Doors’ Housing Program is focused on creating different types of housing tailored to the needs of residents. Throughout Austin, the organization owns and manages 28 properties, serving approximately 400 residents annually. Through these opportunities, Green Doors is able to serve a variety of people struggling with poverty and homelessness, including veterans, persons with disabilities, and single parent families.
Green Doors Position Opening
Title: Community Manager – Veterans Reentry & Glen Oaks Corner (Full-time, Exempt)
Reports To: Director of Programs and Operations
Job Description: Responsible for property management of nine single family transitional housing properties for homeless veterans and six units of permanent supportive housing for homeless families with disabilities. Future developments may also be added to this housing inventory. The Community Manager must establish, maintain and oversee effective systems and tenant relations to ensure that Green Doors is achieving its goal of providing a clean, safe and empowering community at each housing site.
Physical
Requirements: Bending, stooping, standing for extended periods, stretching, stair and ladder climbing and ability to lift 30 pounds.
Principal Duties: Tenant Relations
Conduct orientation and intake for tenants.
Calculate tenant income; determine monthly rent.
Review, complete and sign rental agreements/ addenda to agreements with tenants.
Document deposits and rents, monitor delinquencies, & provide feedback towards eviction process, if necessary.
Coordinate with case manager to address violations to rental agreements or house rules/document.
Resolve tenant complaints.
Manage communications with tenants.
Conduct regular checks of transitional housing properties to verify occupancy.
Facilities Management
Conduct frequent inspections of property safety/maintenance needs.
Address maintenance and repair needs promptly; emergency maintenance to be addressed within 24 hours.
Follow regular and preventive maintenance schedule for all properties.
Oversee subcontracted activities: make-readies, yard maintenance, computer maintenance, purchase of household supplies for transitional housing, weekly food pantry pick-up, etc.
Communicate scheduled maintenance with collaborative partners/residents, as necessary.
Marketing/Screening
Show housing to prospective tenants and provide rental applications.
Conduct applicant screening & verify rental application information.
Coordinate tenant selection process in accordance with HUD and Fair Housing requirements
Conduct alcohol/drug screening for all potential tenants.
Program Support
Attend staff meetings and functions, as appropriate.
Identify volunteer projects and assist in coordinating and providing leadership for volunteer projects.
Assist in organizing special events, i.e. monthly dinners, Veteran’s Day event, holiday activities, etc.
Assist in receiving, storing and delivering donations.
Recommend program improvements and policy changes.
Wear a pager to deal with emergency housing issues.
Reporting and Record Keeping
Collect documentation from tenants and maintain tenant file and database for each program.
Provide documents to collaborative partners timely and accurately.
Prepare maintenance and property inspection reports.
Tracking performance metrics.
Assist Green Doors staff in completing reports required for funders.
Qualifications: Bachelor’s degree required (social work, sociology, psychology, etc.), Master’s degree preferred. Bi-lingual in Spanish strongly preferred. Minimum of three years’ experience working with poverty communities or persons who are homeless. Experience in property management, working with high-risk neighborhoods, or non-profit housing program experience preferred. An understanding of mental health, substance abuse and recovery issues preferred. Excellent interpersonal and business communication skills, both written and verbal. Proven conflict resolution skills. Ability and willingness to work independently and follow instructions with minimal supervision. High level of organization, attention to detail, and ability to complete tasks. Basic computer skills including email, word processing, databases and spreadsheets. Ability to work with staff, tenants and community members from diverse backgrounds.
Additional Requirements: Employee must satisfactorily complete a criminal background and motor vehicle check, and have a valid Texas Driver's License and reliable transportation to be eligible for employment. Evening and weekend hours will be required. Wearing a pager for resolution of emergencies in the community will be required.
Salary: Commensurate with Experience
Please email a cover letter and resume to hiring@greendoors.org and please include the position for which you would like to be considered in the subject line of the email. Please visit our website at www.greendoors.org for more information on the organization. Please do not contact by phone. EOE.
Application deadline is May 13, 2022.
