Vacancy expired!
Making a DifferenceDigital Cheetah delivers cutting edge volunteer management software solutions to some of the largest non-profits in the world. Our sole focus is to build solutions that help people help more people. We strive to create an exciting, challenging and rewarding work environment. We'd love to have you join our coalition of dedicated and passionate people on the forefront of technology innovation, building software with a purpose.
This position works with internal team members and external clients in a fast-paced environment. You will own the account relationship and will own requirements gathering, project planning, coordination with client and development team, monitoring project workflow, managing client expectations and scope, and providing solid change management during implementation/roll out with a smooth transition to support after a successful deployment. You will have exposure to a wide variety of roles, challenges, and technologies, and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement.
Job Responsibilities:
Facilitates and performs requirements gathering and discovery for new projects
Establishes project scope by identifying strategic business objectives; discovers and validates business and technical requirements and parameters; obtains input from in-house and client subject-matter experts
Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment
Builds an efficient and trusting scrum environment with an emphasis on problem solving; facilitates discussion, conflict resolution, decision making, and getting the work done without dictating to the team
Mediates with the scrum team and stakeholders to determine the MVP (minimum viable product)
Manages internal and external communication, improves transparency, and effectively disseminates information between teams
Implements solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements
Assesses and resolves project risks; establish and enforce change control processes; track and report on project profit and loss
Assists in removing roadblocks, impediments, and assures work is proceeding according to schedule
Manages client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements
Generates development tickets for feature requests, bug fixes, and enhancements from our clients to our internal development team
Manages the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them
Facilitates a seamless handoff to the product support team once a project launches
Maintains scrum artifacts and metrics including: velocity, team performance, issues and risks, project profitability plus communication documentation from internal and external stakeholder discussions
Coordinates and leads each of the following sprint ceremonies successfully: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives
Works with product team and development manager to prioritize the backlog; ensuring a healthy product backlog
Provides product advice, best practice consulting, and product demonstrations to clients
Job Qualifications:Client Relationships, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Familiarity with Agile development environment a plus.Time Frame and Contact:Full-time position. Position is open for immediate hire.Apply Online:https://www.digitalcheetah.com/business-analyst/