Vacancy expired!
Interior
Logic Group - Property Services, formerly known as CriterionBrock, a
leading supplier of flooring to the multi-family housing industry is looking for a talented Operations
Supervisor for our Austin, TX branch.
The Operations Supervisor is responsible for the Operations staff, Installation
workforce, all aspects of inventory, and all service-related activities of the
branch. The Operations Supervisor
consistently maintains the highest standards of quality and reliability in
customer relations, leads the Branch Operations Team and collaborates with the
sales team to achieve targeted results.
Job Duties include:
- Leads branch operations team and collaborates with sales team to deliver
market leading installation quality and customer service in order to grow
branch sales to achieve targeted results as measured by company standards.
- Directs all Operations staff and is responsible for installation
subcontractors. Ensures compliance with
Company policies, procedures and directives, customer requirements, safety
procedures, and programs including:
A) Inventory control and system
inventory management; ensures branch communicates effectively with Purchasing
on inventory shortages, surpluses and changes in demand
B) Inventory allocation; ensure the
accuracy and efficiency of materials used for day-to-day orders.
C) Warehouse control; supervision of
warehouse staff and operations including material preparation, staging, and
transfer to installers. Orchestrates
deliveries and pickups through staff.
- Provides leadership and works to develop and retain highly competent, team
and customer-service oriented staff which support Interior Logic Groups
mission and values.
- Responsible for people management; hiring, development, and terminating
employees. Ensures that hiring practices
are conducted in line with company procedure and that all company, federal and
state hiring guidelines are followed.
- Monitors/evaluates staff performance; provides coaching for performance
improvements and skill development.
- Demonstrates good judgment through allocation and oversight of company
resources, including physical assets, employees time, and other controllable
expenses to support branch profitability.
- Delivers company initiatives according to scope and schedule by effective
planning and execution.
Qualifications:
- Business degree with knowledge of and management experience in the floor
covering industry. Deep knowledge and
understanding of flooring products, materials and installation preferred. Past sales experience a plus.
- Previous leadership experience in a fast paced, consistently evolving, high
volume environment with many moving parts position with the ability to stay two
steps ahead of whats needed next is critical.
- Understanding of inventory management and control; experience with inventory
management systems a plus.
- Demonstrated experience leading and managing a group of people with various
responsibilities; requires demonstrated leadership and team building skills;
ability to select, develop and motivate employees.
- Demonstrated ability to take initiative, problem solve, & use internal
resources wisely.
- Extensive experience with customer service and ongoing customer
relationships.
- Valid drivers license and good driving record.
- Computer proficient; ability to work in Word, Excel and internal databases
effectively and efficiently and solid math skills needed.
TO APPLY: Please visit http://careers.criterionbrock.com
to apply.
401(K) + Match, Medical, Dental, Vision, Life, LTD
EOE
Drug Testing
