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To transport materials to customer shops and job sites by applying knowledge of commercial driving regulations. The Driver will be responsible for verifying loads to shipping papers, loading the truck, driving to and from designated locations, unloading material and maintaining proper documentation according to state and federal regulations. In addition, all Drivers will assist in the warehouse performing shipping, stocking and receiving of materials.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Customer Service
o Assist all customers in a friendly, professional, and efficient manner
o Verify all loads to ensure full and accurate customer deliveries
o Deliver material to customer sites in a safe and timely manner, including unloading of material at the designated location
o Engage with customers at delivery location to ensure satisfaction with order fulfillment and material quality Address customer issues independently or in conjunction with branch associates as required
Operations
o Load deliveries onto truck independently or in conjunction with warehouse associates
o Pull and prepare orders, including staging for shipment. Assure product is properly stacked, organized, and secured on pallets
o Receive, verify, stage and stock/inventory all incoming material
o Assist with product returns, including product inspection, restock/re-inventory, disposal, etc.
o Maintain inventory control by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer. May also assist in counting of physical inventory per company and branch procedures
o Prepare packages for shipment via UPS/FedEx
o Successfully complete all assigned training within given timeframe
Safety
o Safely utilize PIT (power industrial trucks) equipment (Forklift, Order Picker, Reach Truck etc.) to pull and move product onto trucks and throughout the warehouse. May be required to use RF scanner depending on branch operating system
o Ensure security of load before and throughout delivery
o Conduct pre and post-delivery vehicle inspections and report any concerns to branch management
o Understand and abide by all DOT regulations and standards (if applicable)
o Maintain safe and clean work environment by keeping trucks, shelves, pallet area, and work stations neat; sweep, dust and mop. Organize warehouse and work area for orderliness at all times
Perform other duties as assigned
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
High School Diploma or equivalent is required
Minimum of 2 years’ experience as a delivery driver supporting a warehouse environment is required; warehouse experience including order picking, shipping and receiving and cycle counting is highly desired
Must have a minimum Class C license, with a clean driving record; CDL may be required
Must have previous experience using PIT equipment; current forklift certification is an asset
Knowledge of DOT regulations
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Must present a professional image at all times to customers and vendors
Must have proficient computer skills; previous experience with an ERP system (i.e. Eclipse, Mincron) is an asset
Must be self-motivated and able to multi-task in a fast-paced and ever-changing industry
Strong interpersonal, communication and customer service skills required
Must be able to work positively within a team environment
Must be able to learn quickly and have a desire to succeed
Must have strong organizational and problem-solving skills with the ability to identify solutions with minimal assistance
Regular, timely attendance is required to meet customer needs in an efficient and effective manner