Look around. Does it seem like we're nearly everywhere? That's because we are! With 8,500 employees and 200+ locations, Rooms To Go is one of the largest and fastest growing furniture retailers in the US. As a financially stable, 29-year-old company focused on expansion, theres never been a better time to join the Rooms To Go team.
This person will provide strategic and operational support to the ITI (Information Technology Infrastructure) Enterprise Desktop Support (Customer Advocacy and Technical Support team CATS). The CATS Technician is responsible for providing software and hardware technical support to the end-user community. Responsibilities include involvement in client installations, day to day asset management, vendor warranty repairs, MDF/IDF (Main Distribution Frame/Intermediate Distribution Frame), and participation in projects to meet local and company-wide initiatives. Additionally, this position will support a customer care philosophy that ensures customer satisfaction and follow up with colleagues and end users, to ensure timely resolution of issues. The ability to assist with projects between internal departments is required. Strong relationships with IT departments and key customers are crucial to success.