Vacancy expired!
ONSITE Bryan/College Station State Security clearance is required, and Federal Security clearance may be required as well. JOB SUMMARY:
Provides general to medium level desktop, server, network, and conferencing (hardware and software) technical support to Correctional Managed Care (CMC) locations in the Bryan/College Station area.
This is an onsite position. May be asked to work at multiple locations as needed within the Bryan/College Station area. Must have strong customer service skills. Possible contract-to-perm opportunity after 6 months of successful work.
Work Schedule: 8a-5pm, or variable day schedule as needed.
ESSENTIAL JOB FUNCTIONS:
Provides reports on desktop, server, networking, and/or conferencing to upper level technicians and management as required.
Provides general assistance in analyzing, administering, and maintaining the performance of local and wide area networks.
Maintains all necessary desktop computer software applications and operating systems.
Assists staff in functionality of current software applications and hardware tools.
Supports and deploys system images via departmental standards.
Installs appropriate cabling as necessary for network, telephone, and video connections.
Works with a standard product such as a switch, router, server, desktop computer, laptop, printer, scanner, etc. based on requirements and instruction from management/supervisor/lead/senior and associated documentation.
Adheres to internal controls and reporting structure.
MARGINAL OR PERIODIC JOB FUNCTIONS:
Performs related duties as required.
REQUIRED EDUCATION / EXPERIENCE:
Associate's degree or equivalent in related field and one year of related experience.
EQUIPMENT:
Desktop and laptop computers
Servers
Windows 10 and/or current UTMB operating systems
Remote desktop
VNC
Microsoft Active Directory
Group Policy Objects
Windows servers
T1 / Fiber Optics
Cisco routers
Ethernet switches
Wireless access points
Symantec Ghost
Software deployment
Terminal emulation software
Laser and desk jet printers
Scanners
Electronic time capture system
WORKING ENVIRONMENT/LOCATION OF POSITION:
In State and possibly some Federal prisons, as well as other off-campus clinics, clients, and customers both local and remote.
OTHER:
Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code.
State Security clearance is required, and Federal Security clearance may be required as well. Required/Desired Skills Skill Required /Desired Amount of Experience Windows 10 Required 1 Years Virtual Network Computing (VNC) Required 1 Years T1 / Fiber Optics Required 1 Years Cisco Routers Required 1 Years Ethernet Switches Required 1 Years WAP Required 1 Years
