Vacancy expired!
If you enjoy technical problem solving and helping others, this position is for you! In this role, you will work with customers and remote engineers that use Reynolds and Reynolds solutions to troubleshoot technical and networking issues. This could involve terminals, printers, modems, networking equipment, routers, wireless LAN equipment, and fiber optic equipment. Problem solving will be done via phone calls, email, and hands-on training.
You will also have opportunities to test new equipment prior to public release and to write troubleshooting manuals with diagrams to increase efficiency among your support team. You will be familiarizing yourself with new technology in our industry. We are seeking someone excited and ready to pursue this opportunity!
REQUIREMENTS:
Technical experience, professional or personal
Technical inclination and/or interest
Troubleshooting skills
PC software/hardware skills
Strong attention to detail and work ethic
Customer service or strong communication skills
Phone support or technical writing experience
Ability to work independently or as a team
Networking experience, a plus
VoIP experience, a plus
Technical certifications (MCSA, MCSE, CCNA, A+), a plus
To apply, please visit our Online Application Address: https://www.reyrey.com/company/careers/job-openings/post/3837?utmsource=Craig&utmmedium=Website&utmcampaign=systems-advisor-college-station011519
BENEFITS:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
Medical, dental, vision, and life insurance
401k with 100% matching up to 6% of compensation
Referral bonuses with the opportunity to earn up to $7,000 per hire
Paid holidays, vacation and sick days
Professional development and training through Reynolds University
Free on-site fitness center with a cardiovascular fitness area, weight room, locker and shower facilities
On-site medical clinic staffed by a Nurse Practitioner
Company-sponsored events and sports leagues including: company picnic, softball, volleyball, bowling, and more!
Gourmet cafeteria, open for breakfast and lunch, that features a salad bar and a variety of made-to-order cuisine options
Opportunities to participate in charitable endeavors, such as our annual toy drive, participation in the Reynolds Associate Foundation, company sponsorship in local charity 5k Run/Walks, and other volunteer opportunities
ABOUT OUR COMPANY:
Established in 1866, Reynolds and Reynolds offers the Retail Management System - a complete suite of products and services for automotive dealerships. Reynolds solutions are built as one, to work as one, for all areas of the dealership. While headquartered in Dayton, Ohio, Reynolds has offices all over the world, employing more than 4,300 associates. We offer a variety of opportunities: Energizing projects, high-powered teaming, constant learning, and professional growth.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
