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Home based Customer service Associate / dispatcher
An all-day fast-paced operation needs a Customer Service Associate
Hours: 8am till 5pm, Monday-Friday.
Remuneration Depends on Level of Experience ($09.00-11.00 on 1099 basis).
Job Duties:
-Effectively handle escalations and time-critical issues and update transactions in a timely and accurate manner
- Use customer-oriented telephone etiquette to get information, handle customer requests and record customer requirements on each contact.
- Answer phones and assign/re-assign trips as needed.
- Track drivers
- Occasionally guide drivers to pick up and drop off points over the phone.
- Enhance company reputation by accepting ownership for any outcomes.
Skills/Qualifications:
- Knowledge of the Region & state
-Minimum High School Diploma or Equivalent
-Excellent verbal and written Communication, Organization, Scheduling
-Multi-tasking
-Professionalism
-Customer Focus
-High confidentiality
-Teamwork
-Spanish speaking a plus
Only serious enquiries.