Customer Service/Dispatcher

Customer Service/Dispatcher

18 Jun 2024
Texas, Corpus christi 00000 Corpus christi USA

Customer Service/Dispatcher

Vacancy expired!

Home based Customer service Associate / dispatcher

An all-day fast-paced operation needs a Customer Service Associate

Hours: 8am till 5pm, Monday-Friday.

Remuneration Depends on Level of Experience ($09.00-11.00 on 1099 basis).

Job Duties:

-Effectively handle escalations and time-critical issues and update transactions in a timely and accurate manner

- Use customer-oriented telephone etiquette to get information, handle customer requests and record customer requirements on each contact.

- Answer phones and assign/re-assign trips as needed.

- Track drivers

- Occasionally guide drivers to pick up and drop off points over the phone.

- Enhance company reputation by accepting ownership for any outcomes.

Skills/Qualifications:

- Knowledge of the Region & state

-Minimum High School Diploma or Equivalent

-Excellent verbal and written Communication, Organization, Scheduling

-Multi-tasking

-Professionalism

-Customer Focus

-High confidentiality

-Teamwork

-Spanish speaking a plus

Only serious enquiries.

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.