Front Office Agents (Corpus Christi)

Front Office Agents (Corpus Christi)

12 Mar 2024
Texas, Corpus christi 00000 Corpus christi USA

Front Office Agents (Corpus Christi)

Vacancy expired!

Now hiring

In search of high energetic Front Desk Agents with great personalities. YOU MUST BE ABLE TO WORK ROTATING SHIFTS, WORK ALL WEEKENDS AND HAVE APPROPRIATE TRANSPORTATION. The hotel does not offer vacation during high peak season at this time.

Job Duties:

Welcomes guests by greeting, answering questions, responding to requests.

Provides concierge duties to the guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel.

Maintains an inventory of vacancies, reservations and room assignments.

Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knowledgeable of cancellation procedures.

Knowledgable of room locations, types of rooms available, and room rates.

Registers arriving guests and assigns rooms.

Posts room charges and room taxes to guest accounts.

Have knowledge about room rates, discounts, promotions, and know how to handle each of them.

Uses persuasive selling techniques to sell rooms, upgrade, and to promote other services of the hotel.

Reports any unusual occurrences or requests to the manager or Upper Management.

Manages and resolves all guest complaints in a professional and courteous manner.

Processes guest check-outs, extensions, and handles monetary transactions.

Maintains customers' privacy.

Maintains a high level of professional appearance and demeanor.

Performs other duties as assigned.

Contacts housekeeping or maintenance staff when guests report problems.

Advises housekeeping staff when rooms have been extended, vacated, and/or are ready for cleaning.

On Call is also scheduled once a week.

Must have at least 1 to 2 years of hospitality experience, but it is not required. DO NOT CONTACT THE HOTEL. Please send your resume via email and/or apply in person at 601 N. Water Street. This position is seasonal.

This company DOES NOT provide Workman's Compensation Insurance.

Job Details

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