Software Support Engineer - Java

Software Support Engineer - Java

08 May 2024
Texas, Dallas / fort worth, 75201 Dallas / fort worth USA

Software Support Engineer - Java

Vacancy expired!

Great opportunity for an IT Support Engineer!

This Jobot Job is hosted by: Jason Wilson
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $50,000 - $70,000 per year

A bit about us:

JOB DUPLICATED under different client. Please update this section!

Why join us?

JOB DUPLICATED under different client. Please update this section!

Job Details
  • Provide technical support to partner engineering teams via email and phone conversations
  • Work closely with client engineering teams and provide technical details/instructions
  • Maintain quality partner relationships from a technical perspective
  • Hold regular meetings with partner PMs and Engineering teams to discuss roadmaps, technical integrations, etc.
  • Meet partner deadlines for delivery of drivers such as certification requirements, security reviews, etc.
  • Discuss partner goals and help identify/provide solutions
  • Assist with integration efforts by detailing driver functionality and features, best practices, etc.
  • Identify partner trends, use cases, and potential market opportunity and clearly relay this information to the engineering team (so they can plan their roadmap accordingly)
  • Lead a team of support agents to help assist with fulfilling obligations of partnership
  • Hold client calls to pitch driver technology for potential partners
  • 1 year experience with backend Java, JDBC, API, and SQL
  • Troubleshooting and debugging skills
  • Client facing interaction is a must
  • Bachelor's degree in Computer Science


Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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