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Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work in the growing Manufacturing industry. Articulate and highly-skilled candidates could find an excellent career opportunity in this Customer Service Representative position. If you're looking for work in Dallas, Texas and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.What you get to do every single dayBy being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Receive and place telephone calls
Field and send written business correspondence
Give exceptional customer service in a timely fashion Requirements - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proficiency with Microsoft office applications
Customer service experience
Experience performing extensive research to resolve complex customer inquiries
Strong communication and social skills and able to receive criticism well
Excellent customer service and office administrative skills
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Ability to interact effectively with internal and external partners and clients/customers
Positive attitude and an engaging businesslike approach
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
