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WHO WE ARE HIRING:We’re looking for a Drift (Inbound) Sales Development Representative to join our fast growing Sales organization. This role will manage the inbound channel, qualifying leads and connecting leads with the appropriate team and serve as a product expert for external inquiries. Ideal candidates should be eager to advance in our organization by demonstrating their ability to be tenacious self-starters every day. RequirementsWHO YOU ARE:
Bachelor’s degree or equivalent practical experience
1-2 years experience in a phone sales role as part of a SaaS or B2B company
Excellent written and verbal communication, listening and negotiation skills
Self-motivated, goal oriented, ideally with proven history of meeting or exceeding sales goals
Strong organizational and time management skills, with the ability to prioritize competing tasks
Eager and driven to learn and thrive in a fast-paced, constantly changing environment
WHAT YOU’LL DO:
Leverage Drift Software and Webchat to establish contact with prospective clients
Working amongst cross functional teams to drive revenue (SDR’s, Account Executives, Customer Success)
Understand the impact our products have on our customers
Serve as a product matter expert to answer an array of questions from prospective clients
Articulate to prospects how our tools can help their organizations get to the next level with real-time data
Manage prospecting status, data integrity, and forecasting in Salesforce.com
View this opportunity as a career, not as a job.
BenefitsWHAT WE OFFER:
A competitive salary
A rich benefits package including medical, dental, and vision
401(k) plan
Stocked kitchen complete with coffee, snacks, and Friday lunch catered
Flexible work hours
All of the opportunities inherent in a fast-growing organization!
Our Company:BirdEye is a SaaS platform that reimagines the way customer feedback is used to acquire and retain connected customers by closing the loop between reputation marketing and customer experience. BirdEye enables businesses to get new reviews and captures existing customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time. BirdEye converts all feedback into actionable insights so businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors. The BirdEye platform is trusted by 25,000+ businesses and prominent F1000 enterprises. BirdEye was founded in 2012 by Google, Yahoo, Amazon alumni and backed by Silicon Valley who-s who including Trinity Ventures, Salesforce founder Marc Benioff and Yahoo co-founder Jerry Yang. Learn more at BirdEye.com.Some noteworthy mentions:Check out some of our recent G2Crowd awards!
Best Software Company in 2019: #60
Best Small Business Software in 2019: #25
Best Product for Marketers in 2019: #16
Our Values: As relentless innovators, we make excellence a habit. We know that building beautiful things means shattering walls, so we’re bold, scrappy, and love a good challenge. We’re obsessed with our customers. We put their happiness at the center of every decision, and we view our customers’ weaknesses and successes as our own.Working at BirdEye means being part of a tight-knit family that helps you succeed and loves to celebrate with you. We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.
