Job Title: Lead UX designer
Location: Irving, TX
Duration: Long term
In this role you will lead research activities for Digital products. You will work with different stakeholders in building a comprehensive research roadmap for the area, plan and conduct qualitative and quantitative studies in a UCD process and share them out as clear actionable insights with stakeholders at all levels (including executives). This is a high visibility role, so comfortability distilling complex research insights into simple and powerful visualizations would be highly desired.
Ability to understand complex research problems, collaboratively plan with stakeholders, and solve them in the best possible way, given the constraints
Ability to consult with multiple product areas at once, and manage their research roadmaps
Ability to distill complex research findings into clear, actionable messages consumable by various stakeholder including senior executives
Strong analysis and presentation capabilities. Comfortable in presenting to all levels of stakeholders including executives
Skilled in a variety of Qualitative and Quantitative UX Research methods and tools (particularly remote) for discovery, consolidating Information Architecture, formative evaluation, summative evaluation
Understanding of statistical concepts, and survey methods to solve a wide variety of quantitative research problems.
Educational Background in Psychology, Social Sciences, Human Computer Interactions, Human Factors or design related academic training
Knowledge of Service Design approaches, & comfortability leading workshops
Ability to present complex research findings into easily digestible visualizations
Comfortable traveling for research. Interview and observe users at store contexts and maintain safety protocols. Expected to travel upto 25% of the time.
Bachelor's degree in one of the above-mentioned educational backgrounds. Masters preferred
At least 3 years in a lead research role responsible for multiple products
Portfolio or work samples that clearly show research problem identification, problem solving, and communication
7-9 years of experience researching complex enterprise product ecosystems
Complete knowledge of User Centered Design projects.
Strong Stakeholder engagement, requirement gathering, and well versed in many qualitative and quantitative research methods
Demonstrated ability to communicate clearly and concisely to all levels of stakeholders
A strong ability to build relations and work independently
Highly skilled in remote user research, usability, and survey tools
Strong skills in Keynote/ PowerPoint to convey clear messages with data
Good to have
Consulting experience with leading Research firms, with a focus on retail digital products
Looking forward for your response at the earliest.