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Job Duties
Assists nursing manager / supervisor with oversight of daily work assignments and productivity of a group of Medical Office Assistants (MOA’s) within one or more clinics / patient areas.
Working Supervision Given : (a) Coordinates staff schedules to ensure support of clinic operations. (b) Works closely with nursing manager / supervisor and HR regarding recruiting, hiring staff, and disciplinary actions for clinic employees.
c) Assists nursing manager / supervisor to ensure adequate training and supervision of MOA staff; gives timely feedback regarding issues with employee performance.
d) Oversees MOA staff development, such as continuing education, orientation, and cross-training; gives input to nursing supervisor and / or physicians regarding employee performance evaluations.
e) Manages vacation, sick leave, and time clock edits / approvals for MOA staff. (f) Addresses employee satisfaction data as appropriate.
Job Duties
Assists nursing manager / supervisor with oversight of daily work assignments and productivity of a group of Medical Office Assistants (MOA’s) within one or more clinics / patient areas.
Working Supervision Given : (a) Coordinates staff schedules to ensure support of clinic operations. (b) Works closely with nursing manager / supervisor and HR regarding recruiting, hiring staff, and disciplinary actions for clinic employees.
c) Assists nursing manager / supervisor to ensure adequate training and supervision of MOA staff; gives timely feedback regarding issues with employee performance.
d) Oversees MOA staff development, such as continuing education, orientation, and cross-training; gives input to nursing supervisor and / or physicians regarding employee performance evaluations.
e) Manages vacation, sick leave, and time clock edits / approvals for MOA staff. (f) Addresses employee satisfaction data as appropriate.
Operations : (a) Monitors clinic workflow and ensures adherence to policies and procedures; recommends and / or implements changes as necessary to maintain efficient clinic.
b) Ensures integrity and availability of patient information by staff; maintains patient confidentiality in accordance with university and department policy.
c) Functions as liaison with other departments, offices, and divisions regarding MOA clinic functions as needed.
Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning. Maintains adequate stock of supplies as required for work area.
Performs MOA job duties as necessary.
May function as clinic safety officer, verifying each employee’s knowledge of fire safety and the evacuation plan for the work area as directed.
POCT designee to train and recertify users.
Duties performed may include one or more of the following core functions : (a) Directly interacting with or caring for patients;
b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records);
or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
Performs other duties as assigned.
Experience and Education
High school diploma or equivalent and five (5) years experience as a medical assistant / patient care technician in a hospital or clinic setting, and successful completion of UT Southwestern supervisory training course within twelve (12) months of employment required.
Associates degree in related field and 3 years experience as a Lead MOA preferred.
Current MOA Certification required, through one of the following organizations : American Association of Medical Assistants, American Medical Technologists Association, National Association for Health Professionals, or the National Health Career Association.
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.
In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of : race;
color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status;
and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.
Health Benefits
PPO and ACO Options
100% Coverage for Preventative Health No Co-Pay
Tobacco-Free Incentives
Generous Prescription Drug Plan
3 Options for Dental Coverage
2 Options for Vision Coverage
Abundance of Wellness and Employee Assistance Programs
Retirement Plan
Eligibility varies by employment status)
The Teacher Retirement System of Texas is a defined benefit plan with 5-year vesting
Employee Contribution Max 7.7% of salary
Employer Contribution Match up to 7.5% of salary
Optional Retirement Program (ORP) defined contribution plan with 1 year, 1 day vesting
Employee Contribution Max of 6.65% of salary
Employer Contribution Match of 8.5% of salary
Optional Tax-Sheltered Annuity
Optional Deferred Compensation Plan
PTO Benefits
15 Paid Holidays, Eligible Day 1
8 Hours / Month Accrued Vacation
8 Hours / Month Accrued Sick Leave
Other Benefits
On-Site Day Care
Employee Discount Program
Tuition Reimbursement Program
Long-Term Disability Coverage
Short-Term Disability Coverage
Voluntary Group Life Coverage
Accidental Death & Dismemberment Coverage
Bring Your A Game.
Why are top candidates in so many professional fields including customer service, finance, and human resources, to name a few choosing UT Southwestern Medical Center as a career home?
Simple. They know that they will work among a team of people who bring their best every day to support a health organization that’s breaking new ground in dozens of ways.
That’s what we can offer you.
It takes a lot to keep UT Southwestern at the forefront, where world-class patient care, acclaimed medical education, and innovative research breakthroughs are common occurrences.
When you join us, those are the challenges you’ll share. Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system.
Change is a constant, so our work supporting this complex matrix of business and systems needs must rise to the highest level of professionalism, collaboration, and innovation.
That’s true for every role across the Medical Center and represents why this can be the most challenging work of your career.