Staff Trainer - Credit Union

Staff Trainer - Credit Union

24 Nov 2024
Texas, Dallas / fort worth, 75201 Dallas / fort worth USA

Staff Trainer - Credit Union

Vacancy expired!

Job Description

Credit Union is looking for a dynamic, learner-centric Staff Trainer

to develop, enhance and conduct training programs for all staff. The trainer will exemplify the Credit Union’s core values and consistently assist staff in living out those values.

This position is about motivating staff to go above and beyond as well as train technical skills. It is about embracing the Credit Union culture and living out the core philosophies. The ideal trainer will be forward-thinking and have the ability to communicate and adapt to others, believing in behavior styles and the influence they have in improving interpersonal interactions.

The Staff Trainer will:

  • Conduct New Employee Orientation for new employees including but not limited to general training on our employee handbook, using our phone system and product and service training.
  • Conduct position-specific training on job responsibilities, policies and procedures, core system and other ancillary systems needed to perform the job in the areas of teller, member service, operations, lending and other areas as needed.
  • Coordinate, schedule and conduct training programs for the development of Credit Union employees ensuring employees are prepared to complete necessary job duties.
  • Conduct any technical and soft skill training needed.
  • Assist the Employee Development Manager in identifying and meeting training needs for all staff.
  • Prepare training and resource materials and creates training activities that result in interactive participation.
  • Measure and evaluate progress and effectiveness of training. Report on progress of employees during training period.
  • Contributes to organizational goals and supports priorities using strong classroom training, online training, coaching, and feedback skills for the development of new and existing employees.
  • Maintain knowledge in relevant fields of training responsibilities including products, services, processes, systems and operations.

Qualifications

  • Two or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience must consist of broad-based financial institution experience, prior training, teaching or related experience.
  • Exceptional oral, written and interpersonal communication skills with the ability to effectively listen.
  • Proven presentation skills and facilitation skills
  • Strong time management and organizational skills
  • Ability to process new information quickly and be able to teach that information in an easy to understand format
  • Ability to travel between branch locations, sometimes working in a branch office for an extended period of time
  • Ability to learn and utilize various forms of training systems, software, and resources, including credit union intranet, learning management systems, content authoring tools, video editing software, and other training related resources.
  • Proven ability to demonstrate patience, diplomacy, tact and professionalism and maintain confidentiality regarding issues of a sensitive nature.

Additional Information

COMPENSATION:

  • $45-50K
  • Full Benefits package including Medical, Dental & Vision Coverage, paid Vacation, Sick & Holidays. 401(k).

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Job Details

  • ID
    JC6073627
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Financial Staffing Resources, Ltd.
  • Date
    2020-11-24
  • Deadline
    2021-01-23
  • Category

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