DescriptionThe ASP Customer Segments (ACS) team develops and executes global initiatives to accelerate customer acquisition and growth through partners. ACS works across multiple stakeholders in the company including AGS (Sales), Partner Management, Finance, Marketing and roles in geos (AMER, EMEA, APJ). We are hiring a WW Small Business Acceleration PM role to be the business manager role responsible for working with internal stakeholders to create and drive the Small Business Acceleration Initiative (SBAI) rhythm of the business across global and geo executive VP level business reviews.This role will own operations and delivery of a cross-functional SVP level goal. The Small Business Acceleration Initiative (SBAI) is launching Jan 1, 2025 to accelerate AWS growth in reaching small businesses (
Global coordination, writing and data skills are needed to surface the most impactful content for executive reviews. You must have a project management mindset and capability - most critically Invent and Simplify, as well as Ownership to define and execute a new VP level cross functional MBR cadence. As a representative and extension of the WW APO Customer Segment team, you will be acting as a trusted advisor to geo stakeholders across Sales, Marketing, and Partner organizations. This opportunity will allow you to develop your business acumen, while at the same time navigating between strategic thinking and operational excellence.You should be able to work in a cross functional, cross-cultural, and fast-paced environment, has persistent learning appetite, analytical capability, inter-personal & communication skills, along with a customer obsession and ownership. You will be expected to be innovative, yet frugal, and strong in delivering results. You should also be a data-driven individual, who has the drive to solve complex problems, has high standards, and operate well in an ambiguous environment.Key job responsibilitiesSales program development: as a founding member of the SBAI team, you will co-develop and globally implement a new partner sales operating model. You will bring best in class program management skills and rigor, and drive coordination and collaboration across a broad group of global and regional cross-functional stakeholders.Operational process: your role will serve as the single threaded leader for global operation processes and stakeholder reviews. You will build and manage interlocks with geo-based teams including meeting cadences, and offline information sharing (Workdocs management, 2x2 creation, etc.)Data analysis: serve as the business owner to create and manage dashboards (with BIE support) that provide insightful business reporting. Conduct Excel-based deep dives into the data to uncover trends and insights and surface these to the WW team. Build and evolve KPI reporting and input/output metrics for the Initiative.SBAI Mechanisms Ownership: Define, create, and evolve mechanism(s) to support the Customer Segment team (Dashboard, RoBs), as well as help drive effective usage of common and/or new processes. Subject matter expert and point of contact to address related questions. Owns consolidated input from geos into the feedback loop. Leverages the feedback to influence sales/partner teams on improving mechanisms, and programs and initiatives as needed.People: Create an inclusive environment as an individual contributor, mentor, and role model.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications
3+ years of business development, partnership management, or sourcing new business experience
Experience using data and metrics to determine and drive improvements
Experience building processes, project management, and schedules
Experience in driving end to end delivery, and communicating results to senior leadership
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Preferred Qualifications
Experience in online advertising or high-tech products/services
Experience setting up and managing a sales pipeline
Bachelor's degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
