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OverviewThe Senior Director of Food and Beverage is responsible for the strategic design and development of all food and beverage activities for Topgolf USA, which consists of our 70+ venues and our two newest concepts: TG Flex and Lounge. The Senior Director should create an environment that encourages innovation, collaboration with business line leaders, and consistent execution.Key ResponsibilitiesLead the Overall F&B Vision and Strategy - Develop the short-term and long-term F&B vision and objectives in collaboration with business line leaders and marketing. Utilize guest insights and our existing “F&B DNA” in order to continuously evolve the F&B offering
Demonstrate People Leadership - Engage, coach and develop team members to their fullest potential while demonstrating and embracing our core values
Research and Develop New Offerings - Lead the internal food and beverage process and committee responsible for menu-related decisions including menu item creation and selection. This applies to our walk-in guest menu and our special events menu. Study market trends, strategies and operations of other successful restaurant concepts to create and maintain a competitive culinary and beverage strategy. Quarterback our beverage agency relationship and optimize the use of supplier funding
Incorporate the Topgolf brand values in F&B strategy and development. Integrate Guest insights and iterate based on guest feedback. Approve and oversee brand service standard for high-quality culinary and beverage offerings. Maintain affiliations with culinary institutes, restaurants, agencies, suppliers and association-partner with supply chain, supplier partners and vendors to ensure continuity of supply, quality of product, and successful partnership alliance
Partner with supply chain, supplier partners and vendors to ensure continuity of supply, quality of product, and successful partnership alliance
Key QualificationsBachelor’s Degree preferred
5+ years current experience as a senior leader in a recognized Food and Beverage program for a multi-site organization required
12+ years of progressive leadership experience in the F&B, Entertainment or related industry preferred
Demonstrated track record of producing business-driven growth programs from concept to execution
Strategic thinker with the ability to see the global picture and build for the future growth of the brand
Excellent communication skills, both written and verbal
Excellent team building skills, interpersonal skills, and a proven leadership ability
Excellent problem-solving and analytical capabilities, with the ability to manage multiple priorities while meeting deadlines
Impeccable organizational skills and attention to detail
Comfortable with ambiguity, particularly in a fast-paced growth environment
Approximately 25% travel; sometimes with short notice
ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Job Locations US-TX-Dallas OfficeID 2022-20432Position Type Salary# of Openings 1Address 8750 North Central ExpresswayCategory Operations
