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Continuum Global Solutions CGS customer care services and call centers have been embraced by top companies worldwide. Our Fortune-500 clients rely on our vast expertise in customer care management. CGS customer care and call center solutions leverage world class voice, chat, email, and social technologies. We offer a stable environment, solid benefits, and career development. Currently, we are seeking individuals who want to provide superior customer service to our cable client base. If you want to be part of a world-class company with a great marketplace reputation, click reply to apply by email or call 915-791-5440 to set up an interview!
What we offer:
Full Time Employment
Paid Training
Opportunity for overtime & incentive pay
Full benefits including: health, dental, vision, 401K, & 2 weeks paid time off
Advancement Opportunity
Fun working environment!
Your responsibilities will include, but are not limited to, the following:
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work with customers to resolve inquiries.
Provide troubleshooting assistance to customers
Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
Maintain a high level of world class customer service and professionalism to a wide range of customers.
Recommend products or solutions that best suit the customer.
Job Requirements:
Must be at least 18 years of age or older
Must have High School diploma or general education degree (GED).
Six months experience in providing customer service either via phone or in person
Reply by email or call to set up an interview, we are hiring immediately!
Who are we? Follow the link below to learn more about Continuum:
https://www.youtube.com/watch?v=aIwHxE6Zolo