Customer Care Professional

Customer Care Professional

Vacancy expired!

HGS El Paso is still hiring! HGS is using a 100% virtual interview and assessment process that enables us to hire for our essential services business clients while keeping your health and safety top of mind. You will be able to complete the entire process from your own home or wherever it is convenient for you.

HGS is committed to the safety and well-being of all of our employees, so in response to the current COVID-19 crisis, all of our available positions will be work from home for the foreseeable future. All hiring, training and call taking will be done remotely.

In these very uncertain times don’t miss this opportunity to secure meaningful full-time employment with an amazing team from the safety of your own home. Get started with your new career and apply now! (Note all walk-in applications are suspended in North America until further notice).

• Starting pay $14.00 an hour + Performance bonus (Earn up to an average $18 an hour).
• Opportunities to earn overtime pay
• Paid training along with paid breaks
• Comprehensive health and dental plan after 90 days
• 401K with company matching contributions
• Equipment is provided. You don’t need to buy a computer
• Interested in growing your career–Tuition Reimbursement program (available after being part of the HGS team for one year)
• Opportunity for advancement – 90% of our management staff started their career as a Customer Service Representative

Along with a passion for helping people, we look for:

• A high school diploma (or equivalent)
• Ability to pass a company-paid background check and drug screening
• Schedules: open 7 days a week, weekends and nights included
• A secure, private work area free from distractions
• A hardwired internet connection in your work area
• Basic understanding of financial terms (APR/Card benefits & usage etc.)
• 1 year of customer service experience (Preferably in a call center environment)
• Trained to handle multiple call types along with differing customer personalities

HGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.