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Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network What you"ll getWork with brilliant minds, often within a global capacity;Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we"re different Brazilian and privately owned company;Agility, flexibility, and innovation are in our DNA;Flat organizational structure which enables faster communication and decision making. Take a look for yourselfHere's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY
High school diploma or equivalent required. Typically requires a minimum of 2 years of related experience.Knowledge of multiple manufacturers and operating systemsExcellent troubleshooting capabilityAbility to work in a team environment as well as independentlyAbility to communicate technical information -technical audiences Excellent verbal and written communication skills Ability to complete assignments with no supervisionAbility to search internally/externally for support information Customer-oriented attitudeAbility to travel locally and in-state to support other sites, if applicableValid driver's license and proof of auto insurance, if travel is requiredAttendance and schedule adherence are requirements of this positionThis position includes continuous walking, bending and lifting equipment sometimes up t50 pounds and engaging in labor related duties of connecting computer equipment Knows and applies fundamental concepts, practices and procedures of particular field of specializationMay develop advanced skills using tools and equipment appropriate for the position or specialization
