Customer Service Representative

Job SummaryWe are seeking a motivated Customer Service Representative to engage with customers, understand their needs, and provide professional product and service recommendations. This role is ideal for individuals who enjoy building relationships, solving problems, and supporting customer satisfaction and sales growth.ResponsibilitiesWelcome and engage with customers in a friendly and professional manner.Identify customer needs and recommend appropriate products or services.Present product and service information clearly and confidently.Assist customers with questions and provide timely solutions.Support sales opportunities through customer interactions and follow-ups.Build and maintain positive customer relationships.Follow up with prospective and existing customers to support retention.Support promotional and customer acquisition activities.Maintain accurate customer records and interaction information.Collaborate with team members to achieve customer service and sales objectives.Participate in ongoing training and professional development.