Donor Collections Manager - Donor Operations

Donor Collections Manager - Donor Operations

27 Sep 2024
Texas, Houston, 77001 Houston USA

Donor Collections Manager - Donor Operations

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JOB SPECIFIC COMPETENCIESDemonstrates the job knowledge and proficiency to monitor, evaluate and improve the quality, efficiency and appropriateness of donor collections, personnel practices, continuing ed and reg compliance issues. Develops the policies and procedures related donor collections to ensure the safety, purity and potency of blood collections. Ensures compliance with all blood collects accreditation requirements including but not limited to the Donor History Questionnaire. Continually monitors for changes in FDA/AABB accreditation requirements. Leads the collections supervisors in the management of the donor collection teams. Oversees nursing donor advocacy including donor lookbacks, reentry and administration of medications for specialty products. Collaborates with the recruitment program manager in the scheduling for mobile blood drives. Maintain the mobile fleet of vehicle ensure all required maintenance are performed. Responsible for the establishment and achievement of collection goals. Accountable for assuring delivery of excellent customer service to all donors by each staff member, addressing issues and providing follow-up as needed. Intricately involved in the development of strategies, policies and goals which assures the success of team efforts. Demonstrates cooperation by working harmoniously with co-workers, throughout the division and institution and initiates and maintains collaborative efforts with others in the institution. Demonstrates the ability to create cohesive and productive work groups, organized around clearly delineated roles, purposes and goals. Motivates the group to monitor and modify its performance. Assures the success of projects and other activities. Demonstrates dependable attendance and punctuality in accordance with division's policy while maintaining a flexible schedule to meet the demands of the job. Establishes, monitors and reviews quality control procedures, turn-around-time technical and administrative policies recommending corrective action when required while assuring compliance with regulatory requirements. Identifies, evaluates and monitors quality improvement monitors. Complies and reports quality improvement data in a format which facilitates review by division CQI committee.Maintains a thorough understanding of the reporting departments processes and proceduresHas a thorough knowledge of accreditation requirement and keeps current with all accreditation requirement while implementing any changes by the required timeline.Administers, implements, coordinates and develops human and material resources into dynamic organizational teams to achieve productivity goals and objectives of the Division and Section. Establishes and develops recruitment, hiring and retention practices and policies which assure appropriate staffing. Effectively evaluates applicants after conducting in-depth and incisive interviews. Orients and evaluates performance of employees based on standardized methods that adhere to regulatory and institutional guidelines.Works independently to manage time to ensure accountability for project deadlines.Assesses Budgetary activities and develops productivity levels sufficient to meet time constraints established for procedures. Develop, monitor and adhere to financial plans focusing on cost benefits. Accurately predicts or projects expense levels for section's budgetary guidelines. Monitors the finances of the section through budget review of various institutional financial activity reports, responding to significant changes/variances as necessary. Demonstrates innovative expertise in reducing expenses in regard to both personnel and material resource management. Maintains an adequate knowledge of purchasing systems, policies and procedures; negotiates optimal vendor contracts. Promotes and facilitates sectional and inter-sectional cross training of employees to increase operational efficiency and broaden technical competencyOther duties as assignedBachelor's degree. Seven years experience donor collections, apheresis or phlebotomy to include two years in a supervisory or managerial capacity. Successful completion of the LEADing Self Accelerate program may substitute for one year of required supervisory or management experience. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional InformationRequisition ID: 153288

Employment Status: Full-Time

Employee Status: Regular

FLSA: exempt and not eligible for overtime pay

Work Week: Day/Evening

Fund Type: Hard

Work Location: Onsite

Pivotal Position: Yes

Minimum Salary: US Dollar (USD) 91,000

Midpoint Salary: US Dollar (USD) 113,500

Maximum Salary : US Dollar (USD) 136,000

Science Jobs: No

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Job Details

  • ID
    JC46042234
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    MD Anderson Cancer Center
  • Date
    2022-09-28
  • Deadline
    2022-11-26
  • Category

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