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This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.
Position Overview & Purpose:
Bardy Diagnostics is building a team of passionate people who share an entrepreneurial spirit and are dedicated to making a difference in advancing patient care. It is our desire to create a "family - like" culture among the commercial team and across the company as we continue to build the team and grow.
MTP Specialists are responsible for facilitating the company's Mail to Patient program of out-bound product shipments, and for addressing all inbound inquiries into Bardy's Customer Experience division relative to the program. These may include requests for product shipments to customers, tracking, or other inventory- or customer-service related needs. Belonging to the Customer Experience team, this position will also be responsible for addressing other calls and emails to Bardy Diagnostics and BDx Solutions regarding technical or enrollment-related questions and needs with the intent of prioritizing, resolving, or redirecting the call to ensure the satisfaction of Bardy Diagnostics' customers and patients. In addition to working with a team of Customer Experience professionals, this position will work closely with Bardy's customers, account executives, sales management, Customer Experience management, and company Controllers.
Core Job Functions & Responsibilities: