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Description
You may be interested in the Desktop Support Technician role at Robert Half Technology, if you have the ability to communicate complex technical information to non-technical users in an understandable and concise format. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Houston, Texas, area.
What you get to do every single day
- Meet regularly and effectively with ticket submitters
- Coordinate hardware repairs with the appropriate vendors
- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
- Provide computer desktop support in accordance with established policies and procedures
- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
- Settle computer problems, and offer suggestions on appropriate action/solutions
- Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Requirements
- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
- Microsoft Office 365 experience
- Solid understanding of MS Windows 10
- Desktop support or related experience
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998.
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Contact your local Robert Half Technology office ator visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
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