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Software Security Support Engineer
Job Description:
Security Software Security Support Engineer
Who we are:
Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace. That's high tech without the drama. www.microfocus.com
About the Role
As a Software Security Support Engineer at Micro Focus Application Security, you will join an industry-leading organization in customer service and support, becoming engaged in the most advanced total customer experience excellence practices. You will solve various technical customer issues and answer service, product, technical, and customer relationship questions received through various customer support communication channels such us telephone, email, e-chat and ticketing system. You will also have the opportunity to collaborate across teams to drive improvements in achieving high levels of customer satisfaction. https://www.microfocus.com/en-cyberres/application-security for details on our Application Security portfolio.
The Security Software Support Engineer will: