Sr. UX Designer- Remote

Sr. UX Designer- Remote

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Company Summary

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

The UX /UI Designer will have a crucial in the development of our digital enterprise applications using UX best practices, learnings from testing efforts, and coordination with Product/Solution Owners. The UX / UI Designer is responsible for translating business needs to functional digital design for an enterprise product.

WHAT WE'RE LOOKING FOR

• 5+ years of hands-on experience as a contributor to a large-scale enterprise software product offering
• Familiarity and in depth understand working with Figma in an enterprise environment leveraging Material framework.
• Experienced working closely with development teams, using agile methodologies.
• Ability to prepare design files for development handoff for multiple breakpoints and an in-depth understanding of grids, spacing increments, and the inner workings of Material as it relates to design.
• Excellent relationship-building and interpersonal skills; collaborate across pods and with the larger UX team for pattern consistency.
• Experience managing digital roadmaps of successfully executed investment returning features/tests within an enterprise product
• Breadth of experience along the full spectrum of UI/UX design, from user research to interaction to pattern usage/development and visual design
• Experience estimating UX project efforts and managing workloads
• Experience creating research plans, personas, and customer journey maps/experience maps
• Outstanding communication, design thought leadership, presentation, and storytelling skills
• Proficiency in responsive web design and mobile/native platform UI/UX, and an aptitude for learning new technologies and tinkering mentality

WHAT YOU'LL DO

• Collaborate with customers and internal teams to create differentiated human-centered experiences that benefit people and the product
• Employ qualitative and quantitative research methodologies to help customers better understand the needs of their consumers, customers, and employees
• Facilitate white-boarding, workshops, design sessions, and project meetings
• Create user flows and low-fidelity wireframes to serve as a proof of concept
• Brainstorm, evaluate and prioritize future state opportunity recommendations
• Prototyping both digital and physical experiences and iterating them based on user insight and stakeholder feedback (ranging from low- to high-fidelity with interactions and visual design)
• Working with engineering teams to translate design into coded solutions
• Balancing multiple projects at different stages and bringing unique perspectives to each
• Bringing your own unique perspective to solving challenging problems
• You will be working closely with product and technology stakeholders, helping them see the 'big picture' - both the end-to-end customer journey as well as the surface-to-core business operations that includes people, process and technology
• Prepare documentation for planning and execution of all testing activities and maintain library of results

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.