Technical Project Manager

Technical Project Manager

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Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Description:
We are searching for a certain kind of person who is excited by the idea of shipping big data and machine learning based data products into production. Are you technical? Are you passionate about helping those around you be more effective? Do you think about technology as a way to increase efficiency and change how business operates? We are looking for candidates that share our passion for tackling complexity head-on, to help build platforms that can scale through multiple orders of magnitude. As a Technical Program Manager, you will play a key role within engineering, driving huge projects that span the organization. You contribute to the technical strategy, design choices, and decisions for a product or service. You are accountable for the planning, execution, and delivery of projects from inception to completion, related to an existing technology product or program. You proactively manage the end-to-end delivery of engineering work through the Global Digital engineering organization and all dependent organizations, reporting out progress, ensuring dependencies are covered. You operate between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. You should be comfortable with ambiguity with a desire to create, iterate and improve.

In this role, you will have the opportunity to demonstrate your technical chops, while defining and driving program initiatives and using your technical knowledge to work with the engineering teams to deliver. Thinking strategically and tactically along with being innovative, an exemplary leader, an excellent communicator, influencer, and working with a premier team will help you be successful in the role. Leading and navigating cross-functional efforts should come naturally, along with having tried and true experience partnering with marketing and engineering teams to synthesize a variety of technologies and capabilities into high quality simple products and features that customers' love. You will need to be a smart risk taker, who can deliver big ideas as well as transform them into scalable programs. This position has exposure to senior members of the organization, where you would be preparing documentation for senior executives and align roadmaps with organizational objectives.

ROLE RESPONSIBILITIES
- Accountable for managing the lifecycle for a complex cross functional body of work that has a long term positive impact on the company
- Establish collaborative and productive relationships with product management, governance, UX design, vendors and other supporting teams.
- Foster an environment of engineering excellence and innovation. Insist on designing to the edge.
- Works closely with development teams to build and launch new products, features and programs.
- Define and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation to delivery)
- Be the scrum master for your team. Own planning, standups, demos, retrospectives and the execution of your sprints. Removes blockers and always find the path forward in challenging situations
- Keep technical debt in check. Ensure teams are building using modern practices and tools. Recognize and act of your responsibility for driving change for the entire development community.
- Cultivate operational excellence within your teams. Understand service level agreements (SLA) and how your systems are performing in relation to them. Ensure your systems self-report breaches and understand root cause. Insist that your teams provide timely resolution of identified production defects.
- Mentor and grow your people. Create an environment of individual accountability. People grow to meet expectations. Yours should be high.
- Operate successfully in ambiguous environments.
- Communicate upward and outward

Qualifications
- Bachelor's degree in a technical discipline (preferably computer science) or equivalent experience
- 7 years of software engineering, systems engineering or similar experience, in addition to 3-5 years of project/program management experience and working directly with software development teams.
- 3+ years of experience organizing, planning and executing engineering to ship big data and advanced analytics solutions to production.
- Strong analytical and quantitative skills; Data driven and results-oriented
- Communication skills and experience working with technical and business management teams.
- Organizational and coordination skills along with multi-tasking capabilities to get things done in an environment.
- Ability to motivate and focus a collaboration to reach challenging goals.
- Interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and recommendations.
- Demonstrated past experience in defining and measuring team success via data-driven metrics & reporting
- Experience delivering with an agile methodology is a must.
- Experience of building and launching a new data products from the ground up and/or experience with customer facing production systems preferred.

Education Level: Bachelor's Degree

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