Direct HireIrving, TX-Hybrid (Tuesday and Thursday in office). MUST HAVE COVID VACCINATON. Senior Business Analyst creates solution roadmaps and participates in the deployment of CRM database platforms. They will be highly engaged with the client focusing on requirements definition and conceptual solution design. He/she must be able to see the big picture, work well in distributed teams, and be willing to dig into the details across multiple projects. MAINRESPONSIBILITIES
Lead requirements gathering for large, complex, and high-risk projects
Analyze and understand our client's business needs, systems, third party vendors, and potential data sources
Assist in shaping statements of work and lead client requirements elicitation and how we deliver upon them from a solution/data perspective
Detailed technical documentation of the solution, business rules, and components of the solution
Proactively solicits current/future client needs
Create clear/precise detailed requirements and solution data mapping requirements
Build professional/trusting client relationships
Work closely with internal development resources to ensure technical implementation requirements are interpreted and implemented correctly in a timely manner
Facilitate data validation and user acceptance testing by hands-on data validation internally and coordinating client-side test execution and acceptance.
Understanding of file structures and data conversion tools
KNOWLEDGE & ABILITY
Proven experience managing and developing a CRM database platform or similar database platform.
Broad understanding of CRM marketing database industry
Proficiency working collaboratively with teams across the database deployment life cycle; excellent interpersonal skills with people in general; the ability to build bridges (not burn them) with users, internal and external customers, vendors, and other stakeholders.
Understanding of tools including SQL Database, Data Modeling Concepts, & Marketing Suites.
Basic knowledge of data principles and concepts to support data quality, validation and ownership
Knowledge of file management best practices including transmission, encryption, conversion, manipulation, and management of client files
Strong working knowledge of Microsoft Office products