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Job TitleFinancial Aid Advisor IAgencyTexas A&M International UniversityDepartmentFinancial AidProposed Minimum Salary$13.80 hourlyJob LocationLaredo, TexasJob TypeStaffJob DescriptionThe Financial Aid Advisor I, under direction, counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. Assists in facilitating workshops and learns to make presentations on and off campus to groups regarding financial aid and scholarships.Essential Duties and Responsibilities
Advises and counsels students, parents, and/or prospective students in solving their educational financial problems through scholarships, loans, grants, employment and financial counseling. Responds to questions and counseling needs in-person and by written, phone, and e-mail means from currently enrolled students, prospective students and parents. Learns to provide loan and indebtedness counseling to students on an individual and group basis. Learns to assist students with specialized needs such as Study Abroad, Vocational Rehabilitation, Graduate, and International Students
Assists outreach staff with prospective students and in their transition to current students. Learns how outreach and early awareness staff interact with local staff and transition students from prospective to currently enrolled students.
Performs reviews of student files, making adjustments as needed. Learns to award, revise and/or approve the awarding of financial aid through the specific controls of program policy and guidelines. Learns to make adjustments, if necessary for compliance issues, and submits the corrections through the mainframe correction process or submits through Electronic Data Exchange (EDE)
Reviews Satisfactory Academic Progress appeals and makes decisions regarding the validity of these appeals
Serves as regularly scheduled Quick Queue agent and assists with coverage of front counter in the main reception area of department, greeting visitors, answering inquiries regarding federal financial aid forms, records, procedures, and policies. Learns to serve as a back-up counselor, as well as a walk-in counselor on a weekly basis. Learns to provide assistance and guidance to other financial aid staff to ensure that processing activities adhere to established policies and procedures
Assists with conducting on and off campus presentations, seminars, and/or workshops for students (particularly high schools) and possibly for professional development training. May work at resource tables as requested by groups from TAMIU, prospective student groups and others
Assists with review, revision, and interpretation of complex rules, regulations, procedures and policies relating to general financial aid, scholarships, and team specialty area(s). Learns to interpret and maintain knowledge of current federal, state and institutional policies, procedures and regulations pertaining to financial aid, student employment and scholarships
Assists in developing and revising financial aid consumer information materials, publications and brochures for currently enrolled students, prospective students and their parents, colleges, departments, and university use
Assists in planning and executing special events for specific audiences and in support of departmental initiatives
Responds to varied questions that may require researching and consolidating data regarding financial aid, scholarships and specialized programs
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.Additional Responsibilities
Processes, analyzes, and updates financial aid applicant reports utilizing Banner, Campus Logic, Webfocus, and other soft wares on a regular basis to ensure accurate ISIR data, awarding, and disbursement of aid
Minimum Requirements
Education – Bachelor’s degree or an equivalent combination of training and experience in financial aid, scholarships, employment, student veteran services, recruitment, mentoring, advising, bookkeeping, accounting, banking, auditing, planning, organizing, and customer service.
Experience – Some experience in planning, organizing, or in higher education.
Knowledge and AbilitiesKnowledge of:
Knowledge of word processing and spreadsheet applications.
Ability to:
Ability to multitask and work cooperatively with others. Oral and written communication skills. Customer Service skills. Ability to work individually or as a team. Ability to organize and make decisions. Ability to relate well with a diverse student population.
Licensing / Professional Certification – Must obtain valid Class “C” driver’s license within first 30 days of employment.Physical Requirements – None.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Supervision of OthersThis position generally does not supervise employees.Other Requirements
Requires some evening and weekend work.
Travel required.
First review of applications will be September 16, 2019INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include:
Resume/CV
Cover Letter
At least 3 references and their full contact information, and
Unofficial transcripts required.
Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.Texas A&M International University (TAMIU) is an international university, poised at the Gateway to Mexico and serving as the cultural and intellectual hub of a vibrant multilingual and multicultural community.TAMIU provides over 7000 students with a learning environment anchored by the highest quality programs, built on a solid academic foundation in the arts and sciences. To fulfill its mission, the University offers a range of baccalaureate and masters programs and the Doctor of Philosophy degree in International Business. Programs focus on developing undergraduate and graduate offerings with a progressive international agenda for global study and understanding across all disciplines.TAMIU prepares students for leadership roles in an increasingly complex, culturally diverse state, national, and global society. Through instruction, faculty and student research, and public service, TAMIU improves the quality of lives for citizens of the border region, the State of Texas, and national and international communities.Texas A&M International University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.If you need assistance in applying for this job, please contact (956) 326-2360.Useful Links:
TAMIU Home Page
TAMIU Campus Tour
Employee Benefits
Safety & Security Notices
EEO Statement
Non-discrimination/Sexual Harassment
Americans with Disabilities Act
Veterans Employment Preference
Former Foster Child Employment Preference
Selective Service
Other TAMU System Job Opportunities
