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The Business Analyst supports Client Onboarding in the management and execution of all strategic projects and initiatives for the Client Onboarding organization. The Business Analyst will gather and compile information and assist with the timely execution and completion of projects, key risk initiatives and deliverables, which require coordination and communication among various stakeholders. The primary focus will be to support business as usual risk mitigation and key initiatives related to core risk management responsibilities, KYC Standards, Forms, and Appendix implementation requirements and associated executive reporting requirements. In addition the analyst will support the Global Business Group Owner as it relates to the execution and assistance with our Global Systems Entitlements.
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Overview
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Why USAA?
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Why USAA?
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The Commercial Banking Finance & Business Management team is seeking a professional to support the Wholesale Lending Services organization, who has a penchant for story-telling with financial data and is strategic, analytical and energetic. This is a high-impact opportunity on our Finance & Business Management team ensuring senior management across the Commercial Bank have visibility into major initiatives, business metrics, financials and data insights to achieve their strategic objectives. This role will provide support to senior Business and Operations leaders and key partners across Commercial Bank Finance, Business Management and Data & Analytics teams to enable effective end-to-end execution.
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Job Responsibilities:
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Description Help Desk Analysts will be interested in this Robert Half opportunity! This long-term contract / contract employment opportunity is based in the Plano, Texas area. If you have a can-do attitude and are looking to be part of a highly motivated team, this position is for you. We\'re looking for someone who is comfortable handling complex end-user support issues and providing support to team members by focusing on restoring service to the end users. It is also required for this Help Desk Analyst position to know how the role relates to IT projects and IT Service Management initiatives. This includes understanding Incident, Problem, Change Management and other processes. It is also important for you to understand how these processes work together to provide superior support and high availability of our business. Service Desk Analysts represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. This includes creating knowledge articles and arranging training for other Service Desk Analysts when needed. You will be successful at this Analyst job if you can cover alternative shifts when needed. You\'ll be right for this position if you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment.
