Scrum Master - Merchant Services Tech

Scrum Master - Merchant Services Tech

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Job Description:

Position Summary

The Global Payment eXchange Engineering team is looking for an experienced Scrum Master that has a strong understanding of Banking Technology and Agile delivery. The Scrum Master is expected to facilitate the scrum process, routines, and communications. This individual, acting as a servant leader, increases team efficiency, motivates the agile team, removes impediments, and oversees changes that will ensure quality and timely execution, while ensuring that the definition of done is understood and followed. The ideal candidate is a passionate Scrum Master who enjoys leading agile teams and contributing to a skill group with like-minded agile professionals.

Responsibilities:

• Facilitate Scrum routines i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives
• Collaborates with Product owner, development and test team members to prioritize and define stories using JIRA
• Coordinates the work between onshore based in US and offshore team based in India
• Integrates with project, technology and business partners to manage the projects and be proactive in gathering status updates from partners, while minimizing impact
• Able to influence and negotiate both vertically and horizontally to obtain agreement between partners
• Ensures the team has a healthy Product and Sprint backlog (in collaboration with the Product Owner)
• Provides visibility into the Agile team's delivery plans and progress against plan to stakeholders
• Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities

Required Skills

• 5-7 years' Scrum Master experience
• 3 years' Jira Experience
• Working knowledge of Lean Agile SDLC processes and deliverables
• Ability to lead discussions and learning sessions with 30+ attendees
• Willingness to facilitate learning and empower team members to teach others (Train the Trainer)
• Experience in developing and delivering Agile education sessions. Able to coach the team
• Experience in education at all levels of management within the agile framework (team, projects and organization)
• Feature and story backlog prioritization and refinement
• Release planning (Program Increment)
• Excellent analysis and troubleshooting skills
• Process oriented and detailed oriented
• Positive attitude and open to feedback
• Excellent written and verbal communication skills
• Willingness to be accountable for meeting all deliverable dates for task assignments
• Ability to foster strong collaboration among team members and help team solve problems
• Self-motivation, self-direction, organizational skills and the ability to manage multiple priorities in a complex fast paced environment without sacrificing quality or timelines
• Proficient with Microsoft Office suite

Desired Skills

• Previous banking experience
• Previous experience in Payments Technology
• Scrum of Scrums Participation
• Works with Release Train Engineers
• Familiar with Enterprise Change Management processes
• Previous experience as hands-on developer or Analyst

Shift:
1st shift (United States of America)

Hours Per Week:
40

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