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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
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Overview
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Plano Town Center (31064), United States of America, Plano, Texas
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Description Help Desk Analysts will be interested in this Robert Half opportunity! This long-term contract / contract employment opportunity is based in the Plano, Texas area. If you have a can-do attitude and are looking to be part of a highly motivated team, this position is for you. We\'re looking for someone who is comfortable handling complex end-user support issues and providing support to team members by focusing on restoring service to the end users. It is also required for this Help Desk Analyst position to know how the role relates to IT projects and IT Service Management initiatives. This includes understanding Incident, Problem, Change Management and other processes. It is also important for you to understand how these processes work together to provide superior support and high availability of our business. Service Desk Analysts represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. This includes creating knowledge articles and arranging training for other Service Desk Analysts when needed. You will be successful at this Analyst job if you can cover alternative shifts when needed. You\'ll be right for this position if you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment.
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As an Associate - Product Security Engineer within the Cybersecurity Technology Controls Organization, you serve as a seasoned member of a team that works to deliver software solutions that satisfy pre-defined functional and user requirements with the added dimension of preventing misuse, circumvention, and malicious behavior. Carry out critical technology solutions with tamper-proof, audit defensible methods across multiple technical areas within various business functions in support of the firm\'s business objectives.
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Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
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Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!