Software Support Engineer

Software Support Engineer

11 Jun 2024
Texas, Plano, 75023 Plano USA

Software Support Engineer

Vacancy expired!

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the top tier players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http://www.amdocs.com

In one sentence
Responsible for providing outstanding technical support to a global customer base.
Maintains ownership of the resolution of exciting technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.


What will your job look like?
  • You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications
  • You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution
  • You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions
  • You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality, etc
  • You will communicate with internal/external customers to enhance the understanding of customer problems, and verify that an appropriate resolution has been applied.

All you need is
  • Bachelor’s degree in Science/IT/Computers or equivalents
  • 3-5 years of related work experience
  • Experience in Shell and Groovy Scripting
  • Profound knowledge in the code compilation languages such as Gmake, ANT, Maven
  • Experience working with code repositories such as Perforce and GIT
  • Experience working with automation tools like Jenkins, Nexus and Ansible
  • Nice to have working knowledge with Bazel, Gradle and experience with Python.

Why you will love this job:
• You will gain valuable experience and wide knowledge of Software integrative systems.
• You will be exposed to advanced market technologies.
• You will work with multiple channels and diverse areas of expertise.

Job Details

  • ID
    JC15352739
  • State
  • City
  • Job type
    Permanent
  • Salary
    $65,000 - $85,000
  • Hiring Company
    Virtual Employee Services
  • Date
    2021-06-01
  • Deadline
    2021-07-31
  • Category

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