ServiceNow Architect

ServiceNow Architect

20 May 2024
Texas, Plano, 75094 Plano USA

ServiceNow Architect

Vacancy expired!

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for ServiceNow Architect in Plano, TX. Below is the detailed job description.
Position: ServiceNow Architect
Location: Plano, TX
Duration: 6 months
Job Description:

  • Provides top level business and technology architecture consultancy services to our client.
  • Brings thought leadership and innovative solution ideas to client.
  • Responsible for client technical deliverables including client design documents and proposals under the direction of the Project Manager.
  • Enforces systems design and architectural standards, maintains best practices and drives the core principles throughout the systems delivery lifecycle.
  • Works with Customer Managers, Architects, Subject Matter Experts, Solution Designers, and senior levels stakeholders.
  • Collaborates with a larger group of Business SMEs, solution, and technical architects to set technical direction for the delivery of solutions.
  • Provides input to the design of ServiceNow-based industry vertical solutions as a recognized Architect leader.
  • Supports implementation programs for complex enterprise scale solutions.
  • Achieves additional certifications as dictated by changing business needs.
  • Establishes self as, and serves as active technical liaison between client and ServiceNow product group.
  • Assists in gathering and reviewing client's business objectives and provides the appropriate technical design, addressing both their short-term tactical needs, and their long-term strategic needs.
  • Review's business requirement documents and/or user stories and provides technical solutions to align with those requirements.
  • Provides technical design details in user stories which are complete, easy for developers to understand, and ready for development.
  • Provides guidance, leadership, and technical oversight to technical resources to ensure best practice development on engagements.
  • Provides input to the Release Planning sessions and Knowledge Transfer sessions.
  • Coordinates with QA resources to ensure test cases are properly written / executed from a technical perspective.
  • Provide hands-on development, when necessary.
  • Accountable for all technology related client facing and internal deliverables.
Knowledge & Skills:
  • Minimum of 12-15 years overall work experience and at least 2-3 years recent experience on the ServiceNow platform.
  • Ability to design, architect and configure multiple applications / modules in the ServiceNow platform
  • Minimum of 4 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
  • Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSL, REST Web Services, LDAP, JDBC, ODBC, SOAP, SCP, FTPS, JSON
  • Expert level working or developing with JavaScript. HTML5, Jelly, jQuery and AngularJS a plus
  • Directory service integration experience (Active Directory, LDAP, etc.)
  • Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0)
  • Experience developing and implementing systems using Agile/Scrum methodology
  • Micro-services architecture knowledge, enterprise integration patterns
  • Ability to design, architect and configure complex integrations between ServiceNow and third-party applications.
  • Strong communication and customer relationship skills at executive level, and ability to adjust for audience appropriately.
  • Advanced knowledge of Microsoft Office products.
  • Advanced knowledge of business process mapping software such as Visio.
Education & Work Experience
  • Proven experience in ServiceNow implementations, acting as a Solution Architect
  • ServiceNow Fundamentals Certification required
  • ServiceNow Implementation Specialist in one domain required, more preferred
  • ServiceNow Developer certification is preferred
  • 5-7 years of related experience in developing ServiceNow, programming JavaScript, IT service management or other related technologies.
  • Proven work experience running workshops, building out strategic roadmaps and being able to defend architectural and technical deliverables.
  • Bachelor's Degree in Computer Science, Management, Information Systems or related discipline or equivalent combination of education and experience.

Job Details

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