NICE is a multinational software company. NICE provides solutions that include the core technologies organizations need to deliver better customer experiences through more effective and engaged employees. That's why more than 25,000 organizations across 150+ countries use our solutions, including over 80 of the Fortune 100 companies
NICE is looking for an experienced and highly motivated product manager, who has vast experience in SaaS-based products, strong background in product management and has strong analytical skills to join our Workforce Engagement Management LOB.
What you'll be doing:
As a WFM Product Manager, you will define and bring to market an industry leading product using your domain expertise
Manage the entire product life cycle from strategic planning to tactical activities
Own roadmap plans and prioritize features to support ongoing delivery, sales/marketing initiatives, and other client commitments
Work closely with development teams to ensure on time deliveries of product releases
Conduct requirements gathering, reviews, and design review meetings with stakeholders, domain experts and technical architects
Analyze market trends and closely monitor product competitors
Act as the subject matter expert of the product area and market internally (engineering, sales, pre-sales, and marketing) as well as externally (business partners, customers)
Research, gather, and define product's business requirements from discussions with clients, partners, sales and other sources for current and future product releases
Cooperate with other NICE teams on product integrations
Ensure CSAT and value realization of the product
Use Agile Product Management methodology to manage product backlog and deliveries
Partner with engineering to evaluate and select new technologies for the WFM product
Work with marketing, release management and education teams on product materials. e.g., white papers, customer presentations, training presentations, videos, webinars, solution brochures, solution guides
What you'll need:
BA/BS Computer Science or related technical degree
MBA - advantage
3 - 5 years of experience with and knowledge of Agile Product Management
Demonstrated success defining and launching products
Strong problem solving and analytical capabilities
High motivation and passion to lead and build a leading product
Performing business and technology analyses, based on product needs and industry trends
Developing concepts into business requirements
Thorough understanding of the competitive landscape to appropriately define and position the product
Innovate, think out of the box to create more value in the product
Communicating effectively at all levels, from executive management to individual contributor
Working successfully with clients and business partners directly
Excellent negotiation skills to resolve internal and external competing priorities
Excellent communication and interpersonal skills
Team player and a NICE person
We are an Equal Opportunity/Affirmative Action Employer, M/F/D/V.We celebrate diversity and are committed to creating an inclusive environment for all employees.