Claims Service Specialist - Richardson, TX

Claims Service Specialist - Richardson, TX

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Claims Service Specialist - Richardson, TX

Salary: $18.86 per hour

4-Year Degree Salary: $20.35 per hour

To ensure our associates receive the training and support needed to excel and thrive, associates hired for this position are generally required to work at the GEICO building during their orientation period. The safety of our associates, both current and future, is GEICO's highest priority, and we have implemented rigorous safety measures and policies to ensure our associates are protected. These safety protocols include:

• Temperature screening when entering the building
• Daily health survey
• Social distancing measures
• Required mask wearing in common areas
• CDC approved disinfectant usage and increased cleaning measures

GEICO will continue to monitor the COVID-19 situation closely, and will adjust policies as needed to ensure the continued safety of our associates.

At GEICO, our associates are the heart of the company. We're looking for Claims Service Specialists for our Richardson, TX office who are compassionate, solution-oriented, and have a passion for customer service. We're seeking outstanding associates who want to kick start a fulfilling career with one of the fastest-growing auto insurers in the U.S.

In this role, you'll be the first point of contact for our customers after they experience an accident, reviewing policy contracts, and collecting statements from involved parties about the incident. Our policyholders will count on your patience and attention to detail to collect facts about the accident in order to determine which party was at fault. You will also negotiate with other insurance adjusters and attorneys to settle claims and ensure our policyholders get back on the road as quickly as possible. No two days or claims are alike, and our Claims Service Specialists rise to the challenge and always provide excellent customer service. You'll have the support and guidance of your team and supervisor, not only as you learn the ropes, but also as you continue to grow in your role.

This job is a great fit for current or future students, or people who are continuous life learners, as Claims Service Specialists are consistently challenged to learn more and increase their knowledge of our industry and company. Plus, GEICO encourages a promote-from-within culture, so there is plenty of room to grow your career and be rewarded for your hard work and determination.

Bring your passion for helping others and a desire to make an impact and start a rewarding career with GEICO today!

Benefits:

As a full-time Claims Service Specialist, you'll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan with Profit Sharing
• Tuition Reimbursement
• Paid Training and Licensures

Qualifications & Skills:

• Outstanding customer service skills and/or experience
• Solid computer, grammar and multi-tasking skills
• Ability to effectively communicate, verbally and in writing
• Ability to work comfortably in a fast-paced, high-volume call center
• Minimum of high school diploma or equivalent, college degree or currently pursuing preferred

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.