Product Manager

Product Manager

Vacancy expired!

Product Manager

Job ID

99887

Posted

30-Jan-2023

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology

Location(s)

Richardson - Texas - United States of America

JOB SUMMARY

Facilitate discussions with business and technical stakeholders to extract critical business requirements and present a functional and technical vision and solutions in the form of software products, customizations, and integrations to meet those needs within Dynamics 365 Field Service platform

ESSENTIAL DUTIES AND RESPONSIBILITIES

• You will guide the client from the beginning of the implementation through to the Go Live.
• You will help train, identify gaps, document new business processes, write functional design documents, test, data migration, report, and recommend and build the financial or operations solution in D365 FS
• Review and map Microsoft Dynamics business processes, communicate effectively with technical team to speak on system/environment architecture, development, integrations, and overall client requirements.
• Build client relationships and become a trusted advisor.
• Work as an individual contributor and as part of a team to support client work.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

At least 5 years’ experience in implementation of Microsoft Dynamics FS in the role of a Business Analyst/Functional Consultant

• Proven customer facing skills
• Should have executed at least two end-to-end projects in Dynamics 365 CRM, that include complex functionality, integrations with multiple systems, and global user base.
• Must have hands-on implementation experience in multiple modules of D365 CRM - experience in Field Service module is a must
• Have demonstrable experience in requirements gathering (conducting requirement workshops, interacting with Senior Business users and IT Stakeholders) preparing BRD, functional fitment, customer review and sign-off
• Should have experience working in Agile/iterative methodology
• Provide support and quality assurance for delivered Microsoft Dynamics CRM solutions
• Work with QA team lead to prepare test scenarios and test cases
• Support preparation of training materials, conduct functional training for super users
• Must have prior experience in the onsite-offshore model
• Excellent communication and documentation skills

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret complex business documents. Ability to respond effectively to sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to manage multiple products and multiple product managers. Ability to make effective and persuasive presentations on complex topics to employees, clients and/or public groups. Ability to motivate and negotiate effectively with key employees and client groups to take desired action.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations of significance to the operation.

SCOPE OF RESPONSIBILITY

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause long-term impact to department and/or multiple products.

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 (U.S.) and +1 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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