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At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of what’s possible—together.Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast.We are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News, Houston Chronicle and San Antonio Express-News.The Treasury Solutions Commercial Card Account Manager is responsible for participating in revenue generation, expansion and maintenance of the Texas Capital Bank's Commercial Card business by managing a portfolio of Commercial Card ePayables relationships across the footprint to achieve growth, retention, and profitability goals. With a primary focus on strategic partnering, the Commercial Card Account Manager interacts with Relationship Managers, Treasury Solutions and Commercial Card Sales, Operations, Product Management, and other cross-functional groups as necessary to provide outstanding service from a solution and support perspective to the clients in her/his assigned portfolio. This position will interact with other business lines in order to further cross-sell the relationship and will have external interaction with industry professionals, agencies promoting our brand, group, and organization.
Manage, grow and retain clients in their existing portfolio
Provide mutually agreed upon program reviews to insure client goals are met
Cross sell other bank card solutions
Leverage industry benchmarking tools and other internal data analytics to assist clients with growth opportunities
Utilizing industry and client experience, partner with Product Management to support pricing and contract renewals
Leverage other departments to include needed resources
Client and teammate experience at the center of most if not all key strategies and tactics
Understand the market to properly differentiate our products from other issuers
Effectively communicate and engage key leaders within the bank to guide and lead partners to drive greater performance and client experience
Ensure all teammates understand and embrace Texas Capital Bank core values, compliance and illustrate strong business ethics
Drive a culture of spirited competitiveness, teamwork and continuous improvement
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy
Bachelor’s degree in business related field (Finance, Economic, Accounting or equivalent experience) required. Master’s degree in Accounting and or CTP certification a plus
5 or more years of commercial card experience required
Proven experience as a change leader improving the results and quality of the client experience
Excellent verbal and written communication skills and excellent interpersonal, communication and presentation skills required
Must be highly motivated and be able to motivate her/his peers and influence partners in other areas to achieve goals
Req No.: 2020-4623 Street: 2350 Lakeside Blvd External Company URL: www.texascapital.com
