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In coordination with the Property Manager and Lead Maintenance Technician, the Make-Ready Specialistâs primary responsibility is to ensure that all vacated apartments are thoroughly restored to âmarket readyâ status in a timely manner and according to the managerâs timetable.
Duties and Responsibilities
ï Conducts all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA ADA, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to apartments.
ï Inspects vacated apartments and completes checklists for each make-ready. Informs Lead Maintenance Technician and manager of needed services and repairs.
Preventative Maintenance/Safety
ï Routinely performs the following duties to restore apartment to âmake-readyâ status:
⢠Checks and replaces light bulbs as necessary.
⢠Replaces or repairs windows, latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, etc.
⢠Checks appliances to ensure good working condition; notifies Lead Maintenance Technician if needs repair or replacement.
⢠Assists in moving or changing appliances from apartment.
⢠Makes keys when necessary.
⢠Checks faucets sink plugs and repairs/replaces as necessary. Replaces washers when needed. Performs exterior repairs to sinks, bathtubs, etc.
⢠Assists with painting duties when requested. Transfers paint from storage areas to apartments when painting is scheduled.
⢠Repairs or replaces curtains, mini-blinds, ceiling fans, etc.
⢠Repairs holes in wall, paints as necessary.
⢠Inspects bathroom tiles, performs repairs.
⢠Changes A/C filters.
⢠Operates carpet cleaning equipment to clean carpets.
ï Replaces vacancy lock (if applicable) for new resident and changes PO BOX lock (if applicable).
ï Makes new keys when requested.
ï Assists in keeping grounds clean at all times and assists with maintenance when requested.
ï Delivers notices to apartments.
ï Reports supply needs to Property Manager and/or Lead Maintenance Technician.
General
ï Physically walks the property on a frequent basis and removes litter, debris, and pet droppings from the grounds. It is especially critical that the following areas remain neat and free of litter at all times:
o Laundry room.
o Pool areas, tile, hot tub/spa, pool furniture.
o Mail rooms.
o Dumpster areas.
o Recreation/park areas.
o Grounds adjacent to the road, in front of the office.
o Walkways to and from, and in-between buildings.
o Parking lots and drives.
ï Performs âtrash-outâ duties at vacated apartments each day. Removes all abandoned furniture, trash, and boxes. Transfers to dumpster or storage area, whichever is applicable.
ï Transfers trash and other items left outside of dumpster into dumpster. Pick-ups and sweeps public areas. Keeps dumpster doors closed on windy days.
ï Details property on a regular basis. Cleans and rakes under shrubs; shovels mud when necessary. Uses blower to keep sidewalks and walking areas clean of loose grass and brush.
ï Repairs and replaces windows, screens, sliding glass doors, etc. Performs routine maintenance on property as requested by Property Manager or Lead Maintenance Technician.
ï Assists with various physical tasks as directed; e.g., tearing down fences, digging post holes, carrying abandoned sofas, etc.
ï Assists with âmake-readyâ duties when requested by the Property Manager or Lead Maintenance Technician.
ï Helps clean and maintain storage areas.
ï Performs interior and exterior painting duties when requested. Carries buckets of paint from storage area to work site.
ï Completes minor and routine service requests when requested by manager and/or Lead Maintenance Technician. Follow procedures when service requests are performed.
ï Changes locks, makes keys when directed.
ï Distributes resident communications to residents; e.g., upcoming events, pest control notices, newsletters.
ï Performs work area clean-up and safety related duties.
ï Assists in keeping grounds neat and free of litter.
ï Performs any additional duties assigned by Property Manager or Lead Maintenance Technician.
Qualifications
ï Entry level position; applicant must meet all physical requirements.
ï Equipment Requirement:
Required to wear back support belt, goggles when working with specific equipment, masks and gloves as tasks dictate.
ï Work Hours:
Minimum of 40 hours per week, 8:30 a.m. to 5:30 p.m. Monday through Friday. May be necessary to work weekends.
Equipment/Machinery/Tools:
ï An employee in this position must be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools, including:
o Cleaning Equipment â
ï§ Mops, brooms, vacuum cleaner, and buffer.
o Hand Tools â
ï§ Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.
o User-Moved Aids â
ï§ Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.
o Mechanical Equipment â
ï§ Blowers, trimmers.
Education and training
ï High School diploma or equivalent required.
ï Ability to read, write, and speak English.
ï Must have valid driverâs license and automobile insurance.
Physical Requirements
ï Ability to work a minimum of 40 hours per week and assist in case of emergencies.
ï Can stand and walk or sit alternatively depending on specific needs of the day. Estimate 70-85% of time is spent on feet.
ï Able to move equipment and appliances.
ï Ability to work in a fast-paced environment, meet deadlines and multi-task.
ï Have occasional need to perform the following physical activities:
o Bend/Stoop/Squat
o Climb Stairs and ladders
o Reach above shoulder
o Grasp/Grip/Turn tools and equipment to perform routine repairs.
o Finger dexterity to handle tools.
o Lift 1-35 Lbs. Note: Lifting and carrying items over 50 lbs. should be done using assistance from one or more persons. Examples of heaviest items lifted include washers/dryers, refrigerators, A/C units, abandoned sofas, etc.
ï Good Vision â frequently need to see things clearly beyond armâs reach. Constant need to see small detail when performing routine maintenance duties.
ï Able to work in a fast-paced environment with positive attitude toward customer service.
ï Performs duties under pressure and meets deadlines in a timely manner.
ï Works as part of a team to complete assignments.
ï Takes instructions from supervisors.
ï Ability to problem-solve.
ï Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
ï MUST be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond specific set of instructions.
Safety Responsibilities
ï Learns and complies with all company safety rules.
ï Must use appropriate safety equipment always.
ï Immediately reports any unsafe condition to Lead Maintenance Technician.
ï Must be familiar with all safety features on equipment, machinery, or materials used for job duties.
ï Must check with Lead Maintenance Technician if there is a question as to the safe procedure to be used for any job function.
