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A Transaction Manager (TM) is key in day to day operations for TRED. This is our user facing operational role. You are comfortable on phones, live chat, with a high aptitude for technology.
As a Transaction Manager, you will:
- Provide top-tier account management support for a wide audience of car sellers and car buyers
- Onboard sellers & buyers
- Manage listings - ensuring listings meet TRED’s stringent safety criteria
- Collaborate with team members to drive customer success in closing deals
- Advise accordingly on purchase options from cash to partner-financing
- Act as a liaison for active deals ensuring all aspects work in favor for both seller & buyers
Who you are
1-2 years of Operational Support experience Ideally in a tech driven environment
Strong familiarity with G Suite, calendar, sheets, docs, drive, meets.
CRM expereince
Strong computer proficiency ideally with Mac O/S
High familiarity with car brands / models a plus
Great multi-tasker with strong follow through
You have the following qualities:
People pleaser. You love people and going the extra mile to make them happy.
Analytical. You are comfortable around numbers and money. You may even have accounting or bookkeeping experience.
Comfortable around cars and technology.
Strong phone presence. Comfortable playing the role of guidance counselor during a big purchase.
High emotional intelligence. You can read someone’s signals, and know when to talk and when to listen.
Thrive in dynamic working environments. Change is your middle name and you can easily adapt to it.
Conversational Spanish language abilities are a huge plus
- Advise accordingly on purchase options with partner-financing
- Work with key stakeholders to meet monthly targets and improve system processes
- Field inbound emails, calls, and chat support to assist our sales department
Who you are
1-2 years of sales experience entailing finance; automotive, phone sales, etc.
Familiarity with the nature of financing; down payments, terms, rehashing.
Familiarity with RouteOne is a huge plus
Strong familiarity with G Suite, calendar, sheets, docs, drive, meet
Strong computer proficiency ideally with Mac O/S
High familiarity with car brands/models a plus
High performer under pressure and with autonomy
You have the following qualities:
People pleaser. You love people and going the extra mile to make them happy.
You’re both analytical and creative. You can look at things pragmatically and can find innovative solutions to make things work in the client’s favor.
Comfortable around cars and technology.
Strong phone presence. Comfortable playing the role of guidance counselor during a big purchase.
High emotional intelligence. You can read someone’s signals, and know when to talk and when to listen.
Thrive in dynamic working environments. Change is your middle name and you can easily adapt to it
HOURS
Weekend and holiday availability may be required.
Flexible with scheduling: Shifts start as early as 7am and end as late as 6pm.
COMPENSATION
Full benefits - 401K, Health, Dental, Vision. 12 days PTO. Potential for sales goal bonus.
