Vacancy expired!
job summary:
Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.
Title: Service Desk Analyst
Location: Remote until June 2021 then must be able to work at either location in
Wiseman Blvd San Antonio, TX 78251 or Schertz Pkwy, San Antonio
Duration: 12+ months with strong potential to extend
Shift/openings: Multiple Shifts Open- 1st, 2nd and overnight
location: San Antonio, Texas
job type: Contract
salary: $16 - 21 per hour
work hours: 7am to 3pm
education: No Degree Required
responsibilities:
Customer Service Communication Self-motivated - Familiarity with Information Technology Infrastructure Library ("ITIL v3") - Customer Service training -top shelf soft skills - Bachelor or Associate degree in a computer-related field of study or equivalent experience - Incident Management system skills (Remedy/ServiceNow) - Microsoft Certified Professional certification - HDI Customer Support Specialist (CSS), Help Desk Analyst (HDA), Knowledge-Centered Support (KCS) or similar certifications Chat Support Experience with Bomgar Chat Solution a major plus VDI Support a MAJOR plus.
qualifications: