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Job Description SummaryJob DescriptionIn this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivable in order to maximize revenue management for BD. Responsible for the overall monitoring of the AR and resolution of escalated collection issues. Monitoring of a $500MM average monthly receivable and over 5,000 accounts, with a significant level of customer facing activities.Primary Duties/Responsibilities:To monitor the collection activity to ensure complex issues are resolved/escalated so that collection is made on all outstanding receivable issues
The ability to resolve complex collections escalations independently and handle the most sensitive issues with internal and external customers
Accountable for the achievement of key strategic goals and carrying out business/operating plans
Interact with external customers, business controllers, distributor relations, sales force, customer service and related transactional groups in order to accomplish the tasks
Responsible for continuous improvement activities by developing and implementing efficiencies within the department that will add value to the process. Participate and facilitate lean initiatives
QualificationsRequired:2+ years in commercial collections
Strong analytical/problem solving skills
Solid Communication and interpersonal skills
Superior customer service skills
Working knowledge of Microsoft Office
High School Degree or equivalent
Must have the ability to work independently and in a team environment, multitask, set own priorities, and adapt to a changing environment.
Preferred:Direct experience with SAP
Strong Microsoft excel skills
Experience working in a shared service center
Bachelor's Degree in Finance / Accounting / Economics
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.Primary Work LocationUSA TX - San AntonioAdditional LocationsWork ShiftUS BD 1st Shift 730am-4pm (United States of America)Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
