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As a senior leader within the Expert Services organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our clients satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery. Establish vision for Creative/Campaign Services that will align with product and industry trends.Serves as a client facing executive management role and is responsible for managing a large (or multiple) Expert Service organizations. Accountable for fulfilling business goals, meeting budgets, maintaining strategic direction, and ensuring quality of delivery by consultants within their organization. Plans, organizes, directs and controls the work activities and staff of an Expert Services practice. Normally manages and leads through a management team consisting of Practice and Technical Managers and Directors. Responsible for operational results of Expert Services group, quality of delivery, and assuring reference-ability for that group. Plans, organizes, directs and controls the work activities and staff of an Expert Services practice. Supports Sales efforts involving delivery from his/her Expert Services Line. Manages client relationships and is responsible for the quality of Expert services delivered by his/her service line. Manage team of expert resources by allocating resources, forecasting, hiring, reviewing quality reports, & ensure development/training for team.15 years of professional experience. 8-10 years Management experience in a Software Development organization preferred. Excellent presentation skills. Excellent written and oral communication.Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.Job: ConsultingOrganization: OracleTitle: Senior Director, Expert ServicesLocation: United StatesRequisition ID: 19001MD2
