Role will focus on process design & documentation related to Application Portfolio Management. Support collection, synthesis, analysis, and documentation of existing business processes and design of new business processes. Collaborate with business and technical stakeholders to identify, define, and document detailed product requirements and use cases. Facilitate process redesign, serving as a liaison to the business community while adivsiing on all change aspects.
Additional Requirements:
Strong written and verbal communication required.
Business Analysis experience System Design, System Architecture, Busines Technical Architecture, Business System Requirements definition, or similar.
Qualititative and Quantitivate Analysis skills
Experience with ServiceNow - APM
Customer Exerience (CX) experience (Personas, Journeys, Use Cases, etc.)
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or
