Do you have a natural ability to to make people comfortable and feel good? Is your smile and personality contagious? Do you have a positive attitude and bring the energy every day? FANTASTIC Read on.
Do you genuinely care about other people? Will you do everything in your power to help your Team succeed? Does your background and experience fit well with the Treatment Coordinator job description below? If this still sounds like you, EVEN BETTER We would like to meet you!
We are a modern, established, tight-knit specialty Periodontics, Oral Plastic Surgery, and Dental Implant Aesthetics practice that puts patients first. We are looking for a like-minded, dynamic, outgoing, motivated and enthusiastic treatment coordinator to join our Team! We provide Care Without Compromise and welcome Team members who support each other to ensure success.
Duties and Responsibilities:
Maintain a very high level of customer service and patient care.
Be successful in converting planned treatment to scheduled treatment.
Excellent communication skills with the ability to easily explain, present, and educate patients on periodontal and dental implant procedures and treatment plans. (Our procedures include: scaling and root planing, osseous surgery, soft tissue grafting, esthetic crown lengthening, dental implants and associated bone grafting procedures).
Greet patients and set up appointments.
Call patients for appointment reminders and broken appointments.
Must have knowledge of all dental insurances including PPOs.
Must be able to verify all insurances and send pre-authorizations.
Must have knowledge of ADA dental codes and ability to bill insurances and patients.
Communicate with referring offices through letters and emails details of treatment planned and updates on patient treatment.
Process payments including cash, credit, Care Credit.
Ability to audit chart notes and create claims.
Assist with open and close of the office.
Ability to communicate clearly and positively with Team and the Doctor - This is KEY!
3+ years of dental experience is preferred
Must be bilingual in Spanish/English
Job Type: Full-time
Dental: 3 years preferred
Treatment Planning: 2 years preferred
Driver's License (Required)
Paid time off
Hours: 8 am - 5 pm M-Th; 8 am - 2 pm Fr