Vacancy expired!
DESKTOP SUPPORT TECHNICIAN II
SAN ANTONIO, TX
CONTRACT TO DIRECT
Work Schedule: Monday - Friday 8-5POSITION SUMMARY: This position is responsible for ensuring customer satisfaction of end-users and peers by resolving their reported technical issues in a vigorous, professional, and sincere manner. The Desktop Technician Level II ensures that service delivery adheres to company standards. This individual will have an in-depth knowledge of the company environment with the desired goal of effectively delivering exceptional support to our end users from a remote IT Service Desk environment. Ensuring timely incident resolution and superior customer service is a primary objective for the Desktop Technician Level II role.RESPONSIBILITIES: